Erik Schreier
Escondido,CA
Summary
Detail-oriented Examiner with 10 years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process to build a foundation for planning and implementing onsite and remote training programs as a Corporate Trainer. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
24
24
years of professional experience
Work History
Corporate Trainer
GEICO
10.2019 - 10.2023
- Collaborated with management to identify company training needs and scheduling.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Created training programs and instructional materials to educate personnel on the handling of claims including negotiating the settlement bodily injury claims.
Injury and Litigation Examiner
GEICO
04.2009 - 10.2019
- Interviewed witnesses and consulted police and hospital records for investigation purposes.
- Examined forms to determine insurance coverage and validity.
- Collected evidence to support claims in court.
- Examined submitted evidence to determine validity of both property Damage and injury claims.
- Reviewed medical records and negotiated settlements of injury claims with both represented and unrepresented parties.
- Worked with both internal and external counsel in preparing the defense of policyholders.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
Claims Supervisor
GEICO
03.2000 - 04.2009
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Optimized case management with establishment of best practices.
- Built talented teams of 10 claims examiners dedicated to timely and compliant resolutions.
- Handled claims consistent with corporate policies, procedures, best practices and regulations.
- Determined proper course of action for claims processing.
Education
Bachelor of Science - Business Administration - Finance
San Diego State University
San Diego, CA05.1994
Skills
- Course Design
- Valuation Knowledge
- Active Listening
- Critical Thinking
- Claims Evaluation
- Performance Monitoring
Timeline
Corporate Trainer
GEICO
10.2019 - 10.2023
Injury and Litigation Examiner
GEICO
04.2009 - 10.2019
Claims Supervisor
GEICO
03.2000 - 04.2009
Bachelor of Science - Business Administration - Finance
San Diego State University
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