Erik Tena
Anaheim,CA
Summary
Dedicated professional with experience in kitchen operations and delivery management. Known for strong attention to detail and effective communication, contributing to high customer satisfaction and streamlined workflows.
Overview
12
12
years of professional experience
Work History
Delivery Driver
California Faucets
Huntington Beach, California
03.2025 - Current
- Delivered faucets and plumbing fixtures to residential, commercial, and job site locations in a timely manner.
- Loaded and unloaded products safely, while preventing damage during transport.
- Verified orders for accuracy, ensuring correct items and quantities prior to delivery.
- Obtained customer signatures, and maintained accurate delivery documentation.
- Maintained a clean driving record while following all DOT and company safety regulations.
- Performed routine vehicle inspections, and reported maintenance needs.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Bath Installer
Reborn Cabinets
Anaheim, California
01.2023 - 02.2025
- Installed cabinetry and countertops in residential and commercial spaces.
- Operated power tools and equipment safely for precision installation.
- Prepared job sites by measuring, leveling, and marking installation areas.
- Communicated effectively with team members to coordinate project timelines.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Performed troubleshooting to diagnose and resolve system issues.
- Conducted quality checks on completed installations for accuracy and durability.
- Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
Line Cook
Jay's Catering
Garden Grove, California
01.2020 - 12.2022
- Prepared ingredients for catering events, ensuring freshness and quality.
- Managed food storage and inventory to minimize waste and ensure compliance.
- Maintained cleanliness of kitchen areas adhering to health regulations.
- Assisted in training new staff on cooking techniques and kitchen protocols.
- Followed recipes accurately to deliver consistent dishes for clients' events.
- Communicated effectively with team members to coordinate meal preparation tasks.
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Performed basic knife skills such as dicing onions or slicing meats.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Inspected equipment for cleanliness prior to use every shift.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
Kitchen Manager Assistant
Buffalo Wild Wings
Buena Park, California
07.2014 - 01.2020
- Managed daily kitchen operations to ensure smooth workflow and compliance with health standards.
- Trained and supervised staff on food preparation and safety procedures.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Developed and implemented kitchen policies to enhance efficiency and productivity.
- Oversaw menu planning, ensuring alignment with company offerings and customer preferences.
- Conducted regular quality checks on food items to uphold brand standards.
- Resolved staff conflicts promptly to maintain a positive work environment.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Developed and implemented kitchen policies, procedures and quality standards.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
Skills
- Customer service
- Delivery documentation
- Problem solving
- Attention to detail
- Multitasking and organization
- Clean driving record
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Delivery Driver
California Faucets
03.2025 - Current
Bath Installer
Reborn Cabinets
01.2023 - 02.2025
Line Cook
Jay's Catering
01.2020 - 12.2022
Kitchen Manager Assistant
Buffalo Wild Wings
07.2014 - 01.2020