Erika Carter
Saint George,Utah
Summary
Experienced professional with a proven track record of developing critical operational and leadership skills in a dynamic office setting. Demonstrated ability to effectively manage teams and streamline processes, resulting in increased productivity and efficiency. Organized Office Manager with administrative management experience, excelling at prioritizing projects and multitasking to achieve project goals. Detail-oriented team player with expertise in team leadership and a strong work ethic. Possessing in-depth knowledge of administrative processes and operational systems, with a drive for optimization and enhancing team productivity. Strong communication and problem-solving skills contribute to streamlining operations and creating a more efficient and effective workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office/Operations Manager
Vive Adolescent Care
11.2021 - Current
- I was hired on with Vive Adolescent Care as a Front Desk Receptionist and have since been promoted three times
- Manage and prioritize several projects to meet deadlines efficiently
- I have to handle extremely confidential information and follow HIPPA laws
- Pulled data and reports to fulfill medical requests and project evaluations
- Keep organized physical records of all clients
- I handle all vendor contracts and communications
- Pay all bills for the company
- Train team members and other managers
- Manage Inventory and order supplies for the company
- I create schedules for my team and keep them on task
- I plan company wide meetings to train staff effectively
Graveyard Supervisor
Rite of Passage (Lava Heights Academy)
05.2021 - 11.2021
- After working there for2 months, I was promoted to supervisor on the graveyard shift
- I took care of students in a secure treatment center
- Tasks included making sure students in the facility follow structure and are adhering to their schedules
- I’d chart what they did as they slept, reported any problems and made sure they weren’t hurting themselves or other people
- As supervisor, I was in charge of running a team and making sure all tasks were completed correctly
- End of shift report was completed by me at the end of my shift to make sure communication was always kept up to help the facility run more efficiently
Data Coordinator
APSM
01.2021 - 05.2021
- I was tasked with pulling data from company's forms and putting that into software and organizing the information into checklists and folders for clients
- These forms helped keep big companies compliant with laws associated with equipment in chemical plants
- It was important to pay close attention to detail and make sure the information added to these forms was correct
Education
High School Diploma -
Dixie High School
St. George, UtahSkills
- Organized
- Personable
- Motivated
- Prioritized
- Communication
- Established
- Developed
- Influenced
- Prepared
- Compiled
- Executed
- Coordinated
- Office administration
- Document management
- Staff training
- Organizational leadership
- Facilities management
- Budget reporting
- Data entry
- Operations management
- Scheduling and calendar management
- Payroll processing
- Policy implementation
- Supply coordination
Certification
- CPR and First Aid
- Master Remote Work Professional - March3,2023
- Utah State University Extension
Awards
Received Award of Excellence to be recognized for my initiative to take on new challenges, dedication to my work, and determination for finding resolutions.
Timeline
Office/Operations Manager
Vive Adolescent Care
11.2021 - Current
Graveyard Supervisor
Rite of Passage (Lava Heights Academy)
05.2021 - 11.2021
Data Coordinator
APSM
01.2021 - 05.2021
High School Diploma -
Dixie High School