Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erika Castillo

Channelview,TX

Summary

Dynamic and customer-focused Sales Associate with proven expertise at Dollar Tree Distribution Center. Skilled in cash register operation and exceptional customer service, I excel in building relationships and promoting merchandise. Recognized for teamwork and adaptability, I consistently enhance customer experiences and drive repeat business through effective problem-solving and attention to detail.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dollar Tree Distribution Center
10 Uvalde Rd Houston Tx 77049
05.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.

Line Assembly

RCS Personnel, LLC
8005 East Fwy Houston Tx 77029
10.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Cashier

Burlington Coat Factory Distribution Center
12001 East Fwy Houston Tx 77029
08.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

GED -

Self Taught
01-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Multi-tasking strength
  • Listening skills
  • Goal oriented

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Sales Associate

Dollar Tree Distribution Center
05.2024 - 01.2025

Line Assembly

RCS Personnel, LLC
10.2023 - 02.2024

Cashier

Burlington Coat Factory Distribution Center
08.2020 - 03.2021

GED -

Self Taught
Erika Castillo