Erika Estrada
Summary
Can undertake different positions and give the clients the attention and respect they deserve. Confident in the ability to collaborate cross functional teams to solve complex, high stake problems. I am very passionate about helping others and am more than ready to contribute my skills to enhance our buildings marketing strategies.
Overview
7
7
years of professional experience
Work History
Marketing Director
Montebello Care Center
Montebello, California
06.2026 - Current
- Collaborated with healthcare professionals to promote services and programs effectively.
- Coordinated internal communications in-services to ensure alignment on marketing objectives and goals.
- Partner with local home health agencies and hospices to create continuous care referrals.
Director of Social Services/ Case Management
Montebello Care Center
Montebello, California
10.2023 - 06.2026
- Coordinated client intake processes to ensure efficient service provision.
- Oversaw case management systems for tracking client progress and needs.
- Established partnerships with local organizations to expand resource availability.
- Coordinated with other departments to ensure efficient delivery of services.
- Developed discharge plans in collaboration with nurses, physicians, and other healthcare professionals.
- Experience in authorization process.
- Collaborated with interdisciplinary teams to establish treatment goals and monitor progress.
Social Service Director
Mayflower Care Center/ Santa Fe Lodge
El Monte, California
01.2022 - 10.2023
- Worked for two locked dementia units.
- Coordinated client intake processes to ensure efficient service provision.
- Conducted needs assessments to identify gaps in social services offered.
- Interview new residents and asses the residents psychosocial condition.
Applied Behavior Analysis Therapist
Institute of Applied Behavioral Anaysis
El Centro, California
01.2020 - 01.2021
- Developed and implemented individualized treatment plans for clients with behavioral challenges.
- Conducted assessments to evaluate client progress and adjust strategies as needed.
- Collaborated with families to deliver effective support and resources for home environments.
- Trained and mentored junior staff in behavioral analysis techniques and intervention methods.
Education
Bachelor of Arts - Social Work
California State University of Los Angeles
Los Angeles01-2020
Bachelor of Arts - Behavioral Science
Imperial Valley College
Imperial CA01-2018
Skills
- Marketing strategy
- Client relationship management
- Partner collaboration
- Communication skills
- Problem solving
- Competitive analysis
Timeline
Marketing Director
Montebello Care Center
06.2026 - Current
Director of Social Services/ Case Management
Montebello Care Center
10.2023 - 06.2026
Social Service Director
Mayflower Care Center/ Santa Fe Lodge
01.2022 - 10.2023
Applied Behavior Analysis Therapist
Institute of Applied Behavioral Anaysis
01.2020 - 01.2021
Bachelor of Arts - Social Work
California State University of Los Angeles
Bachelor of Arts - Behavioral Science
Imperial Valley College