Erika Fitzgerald
St Louis,MO
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
10
10
years of professional experience
Work History
Hairstylist
Supercuts
Carlsbad, CA
06.2018 - 05.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
Hairstylist
Guys 'n' Gals
Rosamond, CA
05.2015 - 05.2018
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Fast Food Cashier
Foster Freeze
Rosamond, CA
05.2009 - 09.2011
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
Hairstylist
Cuts 'n' More
Lancaster, CA
11.2012 - 04.2015
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
Education
General Studies
Antelope Valley College
Lancaster, CACosmetology
Lancaster Beauty School
Lancaster, CA04.2012
High School Diploma -
Rosamond High School
Rosamond06.2009
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Detail-orientated
- Sanitation practices
- Continuing education
- Conflict resolution skills
- Social skills
- Outstanding customer service
Timeline
Hairstylist
Supercuts
06.2018 - 05.2019
Hairstylist
Guys 'n' Gals
05.2015 - 05.2018
Hairstylist
Cuts 'n' More
11.2012 - 04.2015
Fast Food Cashier
Foster Freeze
05.2009 - 09.2011
General Studies
Antelope Valley College
Cosmetology
Lancaster Beauty School
High School Diploma -
Rosamond High School