Erika Garcia
Summary
Professional Optician with over 9 years of experience in the Optometry field utilizing interpersonal, leadership, problem-solving, and organizational skills. Demonstrated ability to effectively present information and respond to patients' questions and concerns. Identifies and defines problems, collects data, establishes facts, and draws valid conclusions to support doctors' prescribed treatments. Exceptional written and verbal communication establishes trust and builds rapport.
Qualified professional bringing several years of related experience and passion for customer service. Proficient in reviewing prescriptions, promoting corrective lenses and writing out accurate work orders for optimal results. Builds strong relationships, satisfies needs and handles high-volume workloads in fast-paced office environments.
Overview
10
10
years of professional experience
Work History
Optician
Focal Point Optometry
Fullerton
07.2025 - Current
- Assisted patients with frame selection and fitting based on individual needs.
- Educated patients on proper eyewear care and maintenance practices.
- Processed patient orders efficiently, ensuring timely delivery of eyewear products.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
Optician
Mintz family optometry
Upland
01.2025 - 07.2025
- Performed precise frame adjustments, repairs, and fittings to ensure proper alignment and comfortable wear
- Educated patients on proper contact lens insertion, removal techniques, care instructions, and hygiene practices
- Ensured compliance with industry regulations regarding patient privacy (HIPAA) during all interactions and transactions
- Make appointments for patients, answer calls, and pt questions
- Pre-test patients and inputs information into exam writer
- Bill and order patients jobs to various Labs and insurances
Optician
Park Avenue optometry
Pomona
02.2020 - 09.2020
- Assisted customers in selecting appropriate eyewear based on prescription, lifestyle, and fashion preferences
- Provided personalized recommendations for lens materials, coatings, and frame styles to enhance comfort and functionality
- Performed precise frame adjustments, repairs, and fittings to ensure proper alignment and comfortable wear
- Educated patients on proper contact lens insertion, removal techniques, care instructions, and hygiene practices
Optician
Barstow optometric eyecare
Barstow
01.2016 - 01.2018
- Assisted customers in selecting appropriate eyewear based on prescription, lifestyle, and fashion preferences
- Utilized advanced diagnostic equipment to measure and record accurate lens specifications for optimal vision correction
- Provided personalized recommendations for lens materials, coatings, and frame styles to enhance comfort and functionality
- Performed precise frame adjustments, repairs, and fittings to ensure proper alignment and comfortable wear
- Educated patients on proper contact lens insertion, removal techniques, care instructions, and hygiene practices
- Managed inventory levels by monitoring stock levels of frames, lenses, contact lenses, solutions ensuring availability of popular brands/styles
- Maintained detailed records of patient information including medical history, prescriptions issued/renewed using electronic health record systems (EHR)
Education
Associate's degree - Administration of justice
Chaffey College
CASkills
- Frame fitting
- HIPAA compliance
- Order processing
- Appointment scheduling
- Sales strategies
- Attention to detail
- Optical equipment operation
- Insurance billing
- Product upselling
- Visual acuity testing
- Customer service
- Optical dispensing
- Corrective lens options
- Contact lens care
- Insurance verification
- Computer skills
- Contact lens fitting
- Task prioritization
- Self motivation
- Multitasking Abilities
- Professional ethics
References
References available upon request
Languages
Spanish, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Optician
Timeline
Optician
Focal Point Optometry
07.2025 - Current
Optician
Mintz family optometry
01.2025 - 07.2025
Optician
Park Avenue optometry
02.2020 - 09.2020
Optician
Barstow optometric eyecare
01.2016 - 01.2018
Associate's degree - Administration of justice
Chaffey College