Erika Goodwin
Summary
Accomplished professional with 8+ years of experience in the tech industry, wearing many hats in sales, client relationships and project management. Proven track record of exceeding sales targets and cultivating long-term partnerships with clients. Effective communicator with strong negotiation and closing skills. Committed to achieving business objectives in any role.
Overview
7
7
years of professional experience
Work History
Account Executive
Canopy
04.2022 - Current
- Oversaw over 20 client accounts at a time, generating monthly revenue ranging from $10K to $40K by collaborating with customers to identify optimal products for their businesses
- Achieved the highest monthly sales volume across a 30-person sales center twice in the first 6 months as a fully ramped rep and continued to stay in the top 10
Sales Development Representative
Pronto
01.2022 - 04.2022
- Generated qualified leads through cold calling and email outreach, resulting in a 30% increase in sales pipeline
- Collaborated with sales team to create targeted campaigns and messaging to effectively engage with potential customers
Onboarding Customer Manager
Weave
12.2020 - 01.2022
- Developed and implemented onboarding processes to ensure smooth transition for new customers, resulting in increased customer satisfaction scores
- Conducted training sessions for new customers to educate them on products and services
Junior Project Manager
Salt Stack
05.2017 - 12.2020
- Scheduled project tasks, allocated resources to team members and monitored projects to ensure they were completed on time and under budget
- Created and sent project proposal packages to clients
Education
Associate of Science - General Studies
Salt Lake Community College
12.2016
Skills
- Salesforce
- Hubspot
- Microsoft Suite
- Google Suit
- Project Management
- Organization
- Training
- Problem solving
- Communication
- Adaptability
- Leadership
- Empathy
Certification/Misc.
Sandler Sales Certified - Sales Training
26fix - Personal Music Project
Timeline
Account Executive
Canopy
04.2022 - Current
Sales Development Representative
Pronto
01.2022 - 04.2022
Onboarding Customer Manager
Weave
12.2020 - 01.2022
Junior Project Manager
Salt Stack
05.2017 - 12.2020
Associate of Science - General Studies
Salt Lake Community College
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