Erika Ibanez
Las Vegas,NV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Encore
11.2008 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
GED -
CSN
Las Vegas, NV05.1997
Skills
- Staff Supervision
- Staff Training and Development
- Staff Management
- Retail Operations
- Operations Management
- Retail Operations Management
Timeline
Assistant Manager
Encore
11.2008 - 04.2024
GED -
CSN
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