Erika Wilson
Milford,MI
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments for the last 7 years. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Architectural Door & Millwork
New Hudson, MI
10.2023 - Current
- Maintain accurate administrative and documentation workflows supporting compliance.
- Track deadlines that helped raise sales by 10%, correct discrepancies, and ensure records meet policy standards.
- Communicate updates regarding required paperwork and outstanding items.
- Managed office communications with over 50 customer calls a day, facilitating seamless interactions between clients, vendors, and team members.
- Coordinated project schedules, ensuring timely completion of architectural documentation and client deliverables.
HR / People Operations Coordinator
Mission BBQ
Northville, MI
08.2021 - 10.2023
- Managed confidential personnel files ensuring accuracy for compliance and benefits.
- Assisted employees with documentation, policy clarification, and benefits inquiries.
- Conducted file audits and validated documentation.
- Trained staff on documentation standards and compliance procedures.
- Generated reports and supported HR operations.
- Updated onboarding checklists and workflows, lowering new-hire errors by 30% .
Chiropractic Assistant
Dotto Family Chiropractic PLLC
Livonia, MI
01.2019 - 08.2021
- Verified insurance eligibility for 40–100+ patients per day , maintaining 98–100% accuracy in patient documentation.
- Prepared records for audits and billing reviews.
- Ensured HIPAA compliance and secure PHI handling.
- Performed administrative tasks requiring strong accuracy.
- Assisted in patient intake and management, ensuring accurate information collection and processing.
Education
Associate in Science - Nursing
Schoolcraft College
Livonia05-2018
High School Diploma -
Wayne Memorial High School
Wayne05-2014
Skills
- Microsoft Office
- EHR/EMR Systems
- File Management Systems
- Filing
- Scheduling
- Database entry
- Invoice processing
- Document Tracking Tools
- Customer service
- Office administration
- Computer skills
- Data entry
Timeline
Administrative Assistant
Architectural Door & Millwork
10.2023 - Current
HR / People Operations Coordinator
Mission BBQ
08.2021 - 10.2023
Chiropractic Assistant
Dotto Family Chiropractic PLLC
01.2019 - 08.2021
Associate in Science - Nursing
Schoolcraft College
High School Diploma -
Wayne Memorial High School
Core Competencies
- Benefits Administration
- Leave Tracking
- Eligibility Verification
- Employee Documentation
- HR Compliance
- File Auditing
- Payroll & Benefits Changes
- Policy Interpretation
- Confidential Record Management
- Employee Communication
- Microsoft Office