Erika Morton
Lehi
Summary
Professional Executive Assistant with background in providing comprehensive support to senior executives. Successfully coordinated high-priority projects and streamlined office operations. Demonstrated proficiency in calendar management and travel arrangements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Assistant
Domo
American Fork, UT
12.2021 - Current
- Coordinated and prioritized executive calendars, ensuring efficient allocation of focus time for critical tasks
- Streamlined coordination of complex travel logistics across domestic and international routes, enhancing schedule efficiency and mitigating disruptions
- Designed and implemented offsite team events aimed at fostering a collaborative and engaging work environment
- Monitored, documented, and executed action items identified in meetings to ensure timely completion
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
Administrative Assistant II
ASEA Global
Pleasant Grove, Utah
05.2017 - 12.2021
- Improved communication through corresponding with internal departments, stakeholders, and external distributors by in-person and virtual means
- Optimized executive’s complex schedule by continually monitoring for issues and implementing a system for enhanced productivity
- Planned and coordinated executive travel including airfare, lodging and transportation for over 25 weeks of the year
- Partnered with executive daily to provide project support, data tracking and proactive follow up on outstanding tasks
- Headed social media channels for North America region and increased following by over 100%
- Assisted in preparing monthly PowerPoint presentations for 4+ years
Acting General Manager
Gap Inc., Banana Republic
Orem, Utah
10.2007 - 05.2017
- Oversaw all operations of $1.5 million/annual specialty retail location
- Increased quarterly conversion rate by 12% and sales by 15% over previous year
- Managed and coached leadership team of 4 toward high performance
- Analyzed store reports to maximize business opportunities
- Generated strategic schedules weekly to ensure max profitability
- Assistant Manager/Customer Experience Supervisor
- Recruited, hired, trained and developed sales staff
- Led a high-performance team of 25 which exceeded financial goals continuously for two years running
- Solved customer issues quickly and effectively
- Customer Experience Lead/Associate
- Created long-lasting customer relationships
- Provided exceptional, targeted customer service
- Sold promotional credit cards
Office Manager
Issimo Productions
Pleasant Grove, Utah
04.2012 - 08.2015
- Communicated effectively through email, phone and in-person interactions
- Assisted in planning, budgeting and arranging logistics for over 20 video shoots
- Scheduled and coordinated details of travel arrangements for executive and videography team
- Organized detailed information quickly and accurately for executive review
- Established, created, and improved over 30 systems for increased efficiency
- Facilitated positive client experiences through attentive customer relationship management
Education
B.S. - Family Life; Emphasis: Human Development
Brigham Young University
Provo, Utah04-2015
Skills
- Proficient in Microsoft Outlook,Word, Excel, PowerPoint & Adobe Pro
- Experienced in Microsoft Teams and Zoom
- Self-motivated
- Results Driven
- Team-Oriented
Certification
- IAAP: Certified Administrative Professional
- October 12, 2020
Timeline
Executive Assistant
Domo
12.2021 - Current
Administrative Assistant II
ASEA Global
05.2017 - 12.2021
Office Manager
Issimo Productions
04.2012 - 08.2015
Acting General Manager
Gap Inc., Banana Republic
10.2007 - 05.2017
B.S. - Family Life; Emphasis: Human Development
Brigham Young University