Erika Oppenhein

• Scheduled maintenance on all equipment by client.

• Created preventative maintenance requirements for mechanics to service rentals and equipment.

• Developed quotes and client contracts for all equipment available for rent.

• Maintain up to date inventory list of all machinery and mobile equipment available to dispatch.

• Found available hot shot and heavy hauling resources to provide fast delivery of merchandise to client.

• Coordinated company meetings to establish criteria for improving team efficiency.

• Implemented safety policies and procedures to be followed by all employees to keep everyone safety oriented.

• Supported management in daily tasks with errands and responsibilities when needed.

• Kept up to date knowledge of pricing and additional cost of transporting our company services.

• Maintained accurate knowledge of all different clients' policies varying to each site specific.

• Led shop mechanics in prioritizing invoices based on client needs to enhance service delivery.

• Assisted in purchases of new equipment.

• Assume overall leadership and responsibility for all coordinators companywide in Elko, Reno, Henderson, Phoenix, Mesa, and Tucson. • Managed emergency rental requests after hours for emergency rentals.

• Reviewed client billing invoices comparing records to ensure accuracy.

• Data entry involving vendor invoicing, creating P.O.s following chain of custody throughout all departments.

• Managed incoming calls, ensuring prompt and professional communication.

• Scheduled appointments for families.

• Coordinated appointment scheduling for families, enhancing client experience and accessibility.

Created and mailed monthly statements before the 30th deadline.

• Documented all received payments in a detailed finance log for financial accuracy. of received payments, creating invoices accurately. • Input client information into the NV State Vitals Registry systems, making sure all information is accurate.

• Processed orders for certificates, ensuring timely delivery for client needs., keeping daily log on when new clients are received.

Created and managed a filing system for all deceased files.

• Tracked and maintained a detailed log of all licenses required for operations. of all licenses needed, filing for updated license. • Assisted funeral director with any other needs.

• Answered all incoming calls to help with questions or to transfer to the correct department.

Handled all incoming and outgoing mail.

• Maintained daily population data report for clients in facility care.

• Responsible for scheduling interviewers. Preparing their employee packet, setting up drug testing, following up on references.

Coordinated the scheduling of interviewers, prepared employee packets, arranged drug testing, and confirmed references.

• Conducted orientation for new clients. • Completed month end reports for superiors. • Attended monthly meetings with NV DCFS Administrators by taking notes and keeping a log for auditing.

• Facilitated orientation sessions for new clients, providing information about services and expectations.

• Compiled month-end reports for review by superiors.

• Attended monthly meetings with NV DCFS Administrators by taking notes and keeping a log for auditing.