Erika Preciado
Dallas,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
Work History
Receptionist Coordinator
Maverick Fitness
10.2022 - Current
- Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
- Streamlined office processes for increased efficiency by organizing and maintaining schedules, appointments, and meetings.
- Improved client relations with exceptional communication skills, providing information on products and services as needed.
- Collaborated with team members to ensure seamless coordination of daily operations and special events.
- Ensured a welcoming environment for clients by maintaining a clean and organized reception area.
- Maintained up-to-date knowledge of company policies, procedures, and offerings to better serve clients and assist coworkers when necessary.
- Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
- Supported new employee onboarding by providing training, guidance, and resources to help them acclimate to their roles.
File Coordinator
Servpro Of Waxahachie/Midlothian
12.2019 - 07.2021
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05.2009
Skills
- Calendar Management
- Document Management
- File Organization
- Reception Area Maintenance
- Policy Enforcement
- Organizational Skills
- Multitasking
- Microsoft Office
- Relationship Building
- Problem-solving abilities
- Customer Service
- Phone and Email Etiquette
Additional Information
- Word Document
- Excel
- Powerpoint
- Scheduling appointments
- Google Drive
- Faster Learner
Languages
Spanish
Full Professional
Timeline
Receptionist Coordinator
Maverick Fitness
10.2022 - Current
File Coordinator
Servpro Of Waxahachie/Midlothian
12.2019 - 07.2021
High School Diploma -
Lewisville High School
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