ERIKA SCHULTE
Tolleson,AZ
Summary
Results-driven leader with expertise in training, development, and project management. Led initiatives that enhanced employee retention and surpassed sales targets. Committed to achieving company objectives and ensuring customer satisfaction through organized and consistent practices.
Overview
9
9
years of professional experience
Work History
Key Holder Supervisor
Sprouts Farmers Market Inc, Grocery
Surprise, AZ
06.2025 - Current
- Executed store closing procedures, securing cash drawers, balancing daily sales, and arming security system to ensure store safety and financial accuracy.
- Acted as the manager on duty during closing shifts, supervising team members and ensuring completion of closing tasks.
- Resolved customer complaints efficiently, fostering positive shopping experiences.
- Coordinated shift schedules to maintain adequate coverage during peak hours.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Managed over 10 employees at a time.
Bakery Manager
Sprouts Farmers Market Inc, Grocery
Buckeye, AZ
05.2025 - Current
- Oversaw daily bakery operations, ensuring product quality and freshness standards were consistently met.
- Trained and mentored staff on baking techniques, safety protocols, and customer service best practices.
- Managed inventory levels, implementing efficient stock rotation to minimize waste and optimize supplies.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Assisted with grand openings for Sprouts.
Assistant Produce Manager
Sprouts Farmers Market Inc, Grocery
Surprise, AZ
02.2025 - 05.2025
- Assisted in inventory management to ensure optimal stock levels and product freshness.
- Collaborated with team members to create visually appealing product displays, enhancing customer engagement.
- Conducted regular quality inspections to maintain high standards of produce freshness and safety compliance.
- Implemented efficient ordering processes that improved product availability while minimizing waste.
Bakery Department Manager
The Fresh Market
Panama City Beach, FL
03.2019 - 11.2024
- Continually exceeded sales targets by actively promoting bakery products through sampling events, special promotions, and eye-catching cross-merchandising displays.
- Improved employee retention within the Bakery Department by fostering a positive and fun work environment and developed a high-performing team through consistent training and coaching.
- Facilitated new store grand openings by training employees, merchandising products, building innovative displays, and creating action plans for smooth openings that enhanced guest satisfaction.
- Exceeded sales targets by promoting bakery products through sampling events, special promotions, and strategic cross-merchandising displays.
- Managed inventory to consistently meet monthly goals by aligning sales with purchases and minimizing waste; achieving a low shrink percentage.
- Assisted in multiple new store grand openings by training new employees, merchandising products, building innovative displays, and solidifying a plan of action for a smooth opening to satisfy all guests.
- Contributed to the store's overall success by learning roles in every department to help employees and customers in all areas of the store.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Store Manager
The Fresh Market
Panama City Beach, FL
10.2021 - 04.2022
- Assisted in interim store management during two assignments. The second time was August 2023 through January 2024.
- Managed cash registers, ensuring accurate transactions and balancing drawers daily to maintain financial integrity.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Interviewed, hired, and trained staff associates using ICIMS and equipped to comply with company policies and procedures.
- Verified inventory counts within monthly tolerance levels and compiled financial data, supporting compliance with budget and achieving EBITDA targets.
- Collaborated with store manager to create marketing initiatives that increased customer traffic and strengthened brand awareness.
Floral Department Manager
The Fresh Market
Panama City Beach, FL
11.2017 - 03.2019
- Achieved best consistent shrink percentage in company as floral manager, generating considerable profit through acquiring credits for poor quality or missing product, making arrangements, ordering wisely, and properly caring for all product.
- Managed inventory levels, achieving monthly inventory goals, ensuring sales to purchases were on target as well as maintaining a low shrink percentage by minimizing waste.
- Trained all floral managers after accepting bakery management position, guiding them on ordering, floral design, customer service, sales techniques, and merchandising.
- Enhanced customer satisfaction by being prompt, having easily accessible, organized, and clean floral displays, creating visually appealing and innovative floral arrangements.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
- Established effective sales strategies that increased store traffic during key holiday seasons, including Valentine's Day, Mother's Day, and Christmas.
Education
Associate of Arts - Liberal Arts
Central New Mexico Community College
Albuquerque, NM05-2015
Skills
- Inventory optimization
- Merchandising strategies
- Store operations
- Training and development
- Decision-making
- Health and safety regulations
- Attention to detail
- Multitasking Abilities
- Effective communication
- Teamwork and collaboration
- Adaptability and flexibility
- Positive attitude
Timeline
Key Holder Supervisor
Sprouts Farmers Market Inc, Grocery
06.2025 - Current
Bakery Manager
Sprouts Farmers Market Inc, Grocery
05.2025 - Current
Assistant Produce Manager
Sprouts Farmers Market Inc, Grocery
02.2025 - 05.2025
Assistant Store Manager
The Fresh Market
10.2021 - 04.2022
Bakery Department Manager
The Fresh Market
03.2019 - 11.2024
Floral Department Manager
The Fresh Market
11.2017 - 03.2019
Associate of Arts - Liberal Arts
Central New Mexico Community College