Erika Sharps
Canton,MI
Summary
Detail-oriented cashier with strong cash handling and customer service skills. Committed to enhancing customer satisfaction through effective communication and attention to detail.
Overview
3
3
years of professional experience
Work History
Cashier
Target
Canton, MI
09.2024 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash, credit, and gift card transactions while following security protocols for financial accuracy.
- Greeted customers entering store and responded promptly to customer needs.
Cashier Team Lead
Five Below
Canton, MI
08.2023 - 09.2024
- Assisted customers by answering questions and fulfilling requests.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained and mentored new cashiers on customer service best practices.
- Implemented strategies to enhance customer satisfaction and reduce wait times.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Redford Union High School
Redford, MISkills
- Customer service
- Cash register skills
- Detail-oriented
- Strong interpersonal and communication skills
- Cash handling
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Target
09.2024 - Current
Cashier Team Lead
Five Below
08.2023 - 09.2024
High School Diploma -
Redford Union High School