Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Erika Turner
Open To Work

Erika Turner

Colorado Springs,CO

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Human Resources SpecialistBilling CoordinatorOffice Manager

Work Type

Full Time

Location Preference

On-SiteHybridRemote
Location: Colorado Springs, CO, USDenver, COSearcy, ARNashville, TN
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave401k match

Summary

Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.

Overview

22
22
years of professional experience

Work History

Billing & Human Resources Coordinator

Brookside Rehabilitation and Wellness/Brookside Inn
12.2022 - Current
  • Manage payroll system for 190-employee facility, processing payroll, tracking employee status changes, and running reports
  • Oversee insurance eligibility and 401K administration for 190 employees
  • Manage worker compensation and FMLA claims
  • Complete the new hire onboarding process by completing all necessary company and legal documents, and conducting orientation.
  • Oversee current job requisitions, screen and contact applicants, schedule and conduct interviews
  • Processing Invoices for payment utilizing company EMR Financial system
  • Billing Medicare and Managed Care Products for inpatient services rendered
  • Participate in planning and facilitating monthly All-Staff meetings, and coordinate other means of communication and education with employees
  • Participate in weekly Interdisciplinary Team meetings to discuss patient progress and continued eligibility under insurance benefits

Community Relations Coordinator

Suites at Someren Glen
11.2018 - 12.2022
  • Increased occupancy by 5.3 ADC in 2019, maintaining census and quality mix above budgeted goal
  • Trained and advised community relations coordinators at two additional Christian Living Communities in the Denver area.
  • Facilitated interdepartmental communication to improve collaboration and streamline workflow.
  • Complete monthly QAPI reports, yearly Competitive Analysis and other data reporting used in yearly budget planning as well as tracking referral sources and trends
  • Created forms and implemented systems to improve efficiency and accuracy of admissions process
  • Guide patients and families through the process of transitioning into skilled nursing
  • Verify insurance, and complete the authorization process to ensure coverage for patient stay and assist billing office with smooth billing process

Admissions Director

Brookdale Greenwood Village
03.2013 - 11.2018
  • Developed relationship with community physicians and PA’s resulting in increased communication regarding referrals and admissions
  • Led supervision of Admissions Coordinator to enhance operational efficiency
  • Coordinated communication among departments to streamline admission process for new patients
  • Processed insurance verification and authorization for timely patient admissions
  • Guided patients and families through the process of transitioning into skilled nursing
  • Completed monthly QAPI reports and data collection related to admissions and inquiries
  • Contributed to development of marketing plan by sharing insights and strategies.
  • Participated in community CHF program to support heart failure awareness and education.
  • Contributed to Employee Incentive Committee discussions focused on enhancing staff engagement.

Admissions Director

Life Care Center of Littleton
12.2011 - 03.2013
  • Coordinated cross-departmental communication to streamline admission processes for new patients
  • Guided patients and families through transition into skilled nursing, ensuring clarity and support
  • Verified insurance and completed the authorization process
  • Trained new employees on customer service protocols
  • Maintained comprehensive reports and data on admissions and inquiries to inform strategic decisions

Admissions/Marketing Director

Life Care Center of Berkley Manor
05.2009 - 12.2011
  • Coordinated communication between departments to streamline admissions for new patients
  • Guiding patients and families through the process of transitioning into skilled nursing
  • Verified insurance and completed the authorization process
  • Facilitated staff in-services on customer service to enhance patient interactions
  • Maintain reports and data related to admissions and inquiries
  • Scheduling and assisting with presentations at local community centers
  • Organized community participation and fundraising efforts to support local charities

Admissions and Activities Assistant

Life Care Center of Aurora
04.2004 - 05.2009
  • Coordinated communication among multiple departments to facilitate smooth admissions for new patients
  • Guided patients and families through transition process into skilled nursing to ensure comfort and understanding
  • Developed detailed monthly calendar for activities and events
  • Executed daily activity programs for residents to enhance engagement and quality of life

Education

bachelors degree - health care management

metropolitan state college of denver
denver, co
05-2004

Skills

  • Billing compliance knowledge
  • Claims processing
  • FMLA expertise
  • Onboarding processes
  • Reporting data
  • Customer service excellence
  • Interdepartmental communication
  • Team collaboration
  • Organization and priority management
  • Integrity and professionalism
  • Communication skills
  • Relationship management

Timeline

Billing & Human Resources Coordinator

Brookside Rehabilitation and Wellness/Brookside Inn
12.2022 - Current

Community Relations Coordinator

Suites at Someren Glen
11.2018 - 12.2022

Admissions Director

Brookdale Greenwood Village
03.2013 - 11.2018

Admissions Director

Life Care Center of Littleton
12.2011 - 03.2013

Admissions/Marketing Director

Life Care Center of Berkley Manor
05.2009 - 12.2011

Admissions and Activities Assistant

Life Care Center of Aurora
04.2004 - 05.2009

bachelors degree - health care management

metropolitan state college of denver

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Erika Turner