Erika Williams
Broken Arrow,OK
Summary
Dynamic and dedicated professional with a strong background in customer service at Sprouts Farmers Market Inc. Proven ability to enhance customer relations and streamline checkout processes, ensuring exceptional service and accuracy in cash handling. Recognized for building lasting customer relationships and demonstrating integrity and empathy in all interactions.
Overview
1
1
year of professional experience
Work History
Cashier
Sprouts Farmers Market Inc, Grocery
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
N/A -
Southeast Missouri State University
Cape Girardeau, MOSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Customer relations
Additional Information
Stay at home mom for 12 years
Eager to learn
Problem solving
Time management
Timeline
Cashier
Sprouts Farmers Market Inc, Grocery
02.2024 - Current
N/A -
Southeast Missouri State University
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