Erika Grace Fusu-Bosako
Federal Way
Summary
Motivated and enthusiastic business student with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Capability to work in both team-based and independent environments. Bringing a strong work ethic and excellent organizational skills to any setting.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Swissport USA
SeaTac
05.2024 - Current
- Assisted passengers with check-in procedures and boarding processes.
- Coordinated baggage handling to ensure timely delivery to passengers.
- Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
Peer Facilitator
Highline College
DesMoines
10.2022 - 06.2023
- Organized activities and events to promote collaboration, engagement, and camaraderie among peers.
- Participated in weekly staff meetings to discuss progress and challenges encountered in facilitating peer groups.
- Provided support to students in understanding difficult topics or concepts through one-on-one meetings.
Store Associate
Delhaize
Nieuwerkerken
01.2021 - 12.2021
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Processed returns and exchanges according to company policy.
Education
Associate of Arts - Business Administration
Highline College
DesMoines, WA12.2023
High School Diploma -
Sint-Maarten Instituut
Aalst, Belgium06.2021
Skills
- Documentation and recordkeeping
- Adaptability
- Presentation skills
- Public speaking
- Verbal and written communication
- Team collaboration
- Peer counseling
- Community outreach
LANGUAGES
French
Native/ Bilingual
Dutch
Native/ Bilingual
English
Full Professional
Timeline
Customer Service Representative
Swissport USA
05.2024 - Current
Peer Facilitator
Highline College
10.2022 - 06.2023
Store Associate
Delhaize
01.2021 - 12.2021
Associate of Arts - Business Administration
Highline College
High School Diploma -
Sint-Maarten Instituut
Similar Profiles
Peter LouisPeter Louis
Ramp Manager at Swissport USARamp Manager at Swissport USA
ALFREDO GONZALEZ GUTIERREZALFREDO GONZALEZ GUTIERREZ
Airport Customer Service Agent at Swissport USAAirport Customer Service Agent at Swissport USA
Selene santosSelene santos
Operations Coordinator at Swissport USAOperations Coordinator at Swissport USA
Kenshin AniceteKenshin Anicete
Ramp Agent at Swissport USARamp Agent at Swissport USA
Malaly RaphaelMalaly Raphael
Online Grocery Associate at WalmartOnline Grocery Associate at Walmart