Erica M. Vidales
San Antonio,TX
Summary
Experienced Optometrist Assistant with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Seeking a position that allows for growth and advancement opportunities
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Technician
Vibrant Eyecare
San Antonio, TX
11.2020 - 11.2023
- Check in Patients.
- Verified Insurance.
- Collected Payments.
- Pretested Patients.
- Contact Lens Training.
- Billing and Coding.
- Maintained open communication with team members and Owners.
- Opening and Closing.
Office Manager
Gammoh Premier Vision
San Antonio, TX
06.2018 - 11.2023
- Check in Patients.
- Verified Insurances.
- Collected Payments.
- Pretested/Prepared Patient.
- Contact Lens Training.
- Billing and Coding.
- Maintained open communication with team members and Owners.
- Opening and Closing.
Front Desk Agent
Motel 6 Hotel
San Antonio, TX
02.2018 - 06.2018
- Assisted with check-in and check-out procedures for guests.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Scheduled reservations.
- Closing at the end of the Night.
Optometric Technician
Visionworks
San Antonio, TX
08.2016 - 03.2017
- Check in Patients
- Verified Insurances.
- Collected Payments.
- Pretested/Prepared Patients.
- Completed day-to-day duties accurately and efficiently.
- Scheduling Appointments.
Education
Medical Office Specialist -
Kaplan College
San Antonio, TX03-2011
High School Diploma -
South San Antonio High School
San Antonio, TX05-1999
Skills
- Insurance Verification
- Payment Collection
- Administrative Assistance
- Patient Recordkeeping
- Insurance Processing
- Customer Education
- Patient Testing
- Paperwork Management
- Appointment Setting
- Medical Coding
- Appointment Scheduling
- Billing Support
- Patient Registration
- Examination Preparation
- Flexibility and Adaptability
- Medical Billing
- Updating Medical Records
- Insurance Claims
- Data Entry
- Medical Terminology
Languages
English
Professional
Spanish
Professional
Certification
- HIPAA Certified
- CPR Certified
Custom
- Familiarity with Nedisoft Software
- Familiarity with Nextgen Software
- Microsoft Office
References
References available upon request.
Timeline
Lead Technician
Vibrant Eyecare
11.2020 - 11.2023
Office Manager
Gammoh Premier Vision
06.2018 - 11.2023
Front Desk Agent
Motel 6 Hotel
02.2018 - 06.2018
Optometric Technician
Visionworks
08.2016 - 03.2017
Medical Office Specialist -
Kaplan College
High School Diploma -
South San Antonio High School
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