Erilenny Alvarado

• Maintained detailed patient records and specimen processing to support effective clinical outcomes.
• Supervised daily phlebotomy operations and ensured adherence to safety protocols.
• Ensured compliance with local, state, and federal regulations regarding blood collection and handling.
• Addressed patient concerns and complaints professionally, contributing to improved satisfaction with services.
• Maintained accurate and detailed records of patient information and specimen processing.
• Resolved patient concerns and complaints in a professional manner, enhancing overall satisfaction with the services provided.
• Supervised phlebotomy operations, ensuring compliance with safety protocols and optimizing daily workflows.

Acted as a clinical mentor and educator for newly hired UAS RN assessors, supporting competency in UAS-NY assessments, documentation, workflow, and regulatory compliance. Orientation & Training Provide onboarding and orientation for new UAS RN staff. Teach UAS-NY assessment methodology and workflow. Review NYSDOH regulations, plan policies, and documentation expectations. Demonstrate scheduling, member outreach, and visit preparation procedures. Train staff on electronic documentation systems and required applications. Clinical Mentorship Shadow new assessors during field visits and assessments. Observe assessment techniques and interview skills. Provide real-time coaching and constructive feedback. Assist with clinical decision-making and interpretation of assessment findings. Model professional communication with members, caregivers, and providers. Chart Review & Quality Assurance Review completed assessments for accuracy, completeness, and consistency. Identify documentation discrepancies and coach staff on corrections. Ensured assessments met quality benchmarks and timely completion standards. Monitor adherence to UAS-NY coding and assessment guidelines. Provided recommendations for performance improvement. Support & LeadersServed as a resource for clinical inquiries from new and existing assessors, fostering knowledge sharing.ors. Facilitate communication between trainees, supervisors, and management. Assist with competency evaluations and skills validation. Promoted best practices and standardized assessment techniques, enhancing team consistency.eam.m. Participate in ongoing education and process improvement initiatives. Preceptor Competencies Expert knowledge of UAS-NY assessment protocols. Strong clinical judgment and critical-thinking skills. Effective teaching and coaching abilities. Excellent time management and organizational skills. Ability to provide constructive feedback and support professional development. Commitment to regulatory compliance and quality standards.

• Provided training sessions for newly hired nursing staff on best practices and protocols. on best practices and protocols.
• Oversaw the development and implementation of patient care plans to ensure compliance with health standards. to ensure compliance with health standards. to ensure compliance with health standards.
• Collaborated with interdisciplinary teams to develop and implement effective patient management strategies. to enhance patient management strategies. for effective patient management.

• Administered vaccines and performed routine medical procedures under the guidance of healthcare professionals.
• Assisted pediatricians in conducting patient assessments and documenting medical histories accurately.
• Educated parents on child health topics, provided resources, and answered questions to promote wellness and support informed decision-making.
• Collaborated with nursing staff to ensure holistic care for pediatric patients and their families.
• Facilitated communication between patients, families, and healthcare providers to enhance care coordination.
• Utilized electronic health record (EHR) systems to maintain up-to-date patient information efficiently.
• Assisted in developing and implementing patient care plans tailored to individual needs, ensuring comprehensive support for pediatric patients.
• Conducted follow-up calls to ensure patient compliance with treatment plans, and address concerns.
• Maintained a clean and organized clinical environment, adhering to health and safety regulations.
• Facilitated communication between patients, families, and healthcare providers to improve care coordination and enhance patient satisfaction.