Summary
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
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Erin Boudreaux

Erin Boudreaux

License Property & Casualty Agent
Welsh,LA

Summary

Dynamic insurance professional with proven expertise in policy management and client relationship management. Successfully enhanced client satisfaction through effective communication and empathy, while driving revenue growth via targeted marketing initiatives. Committed to continuous learning and adapting to industry trends, ensuring clients receive optimal coverage solutions.

Work History

Licensed Sales Producer

Foundever
07.2024 - 10.2024
  • Provided coverage option information to assist clients in protecting assets
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge
  • Promoted products and services using upselling and other sales strategies
  • Utilized targeted email campaigns and cold calling to increase revenue

Property and Casualty Insurance Agent

Gulf South Allstate
04.2024 - 06.2024
  • Company Overview: Remote
  • Assisted in the development of marketing materials that highlighted agency services and capabilities, attracting new customers and increasing brand awareness
  • Assisted clients in navigating the claims process, guiding them through each step and addressing their concerns along the way
  • Continually expanded knowledge of industry trends and regulatory changes to provide accurate information to clients
  • Established strong rapport with clients through consistent communication, building trust as their trusted advisor on insurance matters
  • Remote

Inside Sales Representative

National General Insurance Company
01.2024 - 03.2024
  • Company Overview: Remote
  • Achieved licensure in Property and Casualty
  • Reached a major career achievement using solely a personal lines license
  • Overcame personal challenges to foster resilience and adaptability
  • Provided greatly improved offerings
  • Aspire to continue contributing and growing within the corporation
  • Remote

Customer Service Representative

AAA
06.2022 - 10.2023
  • Company Overview: Remote
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
  • Responded to customer requests for products, services, and company information
  • Remote

Education

Associates Degree - Business Management

Delta School of Business And Technology
Lake Charles, LA

Skills

Policy management

Personal Information

License: Property & Casualty Agent

Accomplishments

  • Recognized for first call resolution and deescalating calls.
  • Consistently meeting metric driven goals.
  • Reducing call handle time from 23 minutes to am average of 17.
  • Allstate Circle of excellence recipient.

Timeline

Licensed Sales Producer

Foundever
07.2024 - 10.2024

Property and Casualty Insurance Agent

Gulf South Allstate
04.2024 - 06.2024

Inside Sales Representative

National General Insurance Company
01.2024 - 03.2024

Customer Service Representative

AAA
06.2022 - 10.2023

Associates Degree - Business Management

Delta School of Business And Technology

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Erin BoudreauxLicense Property & Casualty Agent