Experienced professional with a successful background in banking operations and practices. Demonstrates effective management of activities while maintaining a keen understanding of current needs and future targets. Exceptional project management skills and the ability to lead teams to success. Recognized for hard work and natural aptitude for quick learning.
Overview
8
8
years of professional experience
Work History
Deposit Operations Clerk
First State Bank Of Texas
Orange TX
07.2020 - Current
Provided training for new team members on various aspects of the deposit operations role, ensuring smooth onboarding experiences for new hires.
Optimized customer experience, resolving issues related to deposits promptly and professionally
Contributed to fraud prevention efforts, closely monitoring accounts for suspicious activity and reporting findings to management.
Streamlined workflow for improved efficiency, implementing new procedures for deposit operations tasks.
Ensured accuracy in deposits by meticulously reviewing and reconciling daily transaction reports.
Maintained compliance with banking regulations, adhering to established policies and procedures during all deposit operations tasks.
Reduced errors in deposit operations by diligently verifying and correcting transaction data.
Participated in ongoing professional development opportunities to stay current with industry trends and best practices for Deposit Operations Clerks.
Supported team members in achieving department goals through effective collaboration and communication.
Timothy Team
T BAR M CAMPS AND RETREATS
08.2019 - 07.2020
As a member of the Timothy Team, I worked the ropes course when we had retreat groups
This included giving clear instruction to all participants, double checking group operation, making schedules and conducting meetings with my team
During our time with retreat groups, we led team building activities and processed/discussed through our thoughts and ideas surrounding group activity and how to apply our challenges to our daily lives
With each group, we created goals for ourselves and strived to meet them through any challenge or confrontation
On the other side of the Timothy Team, we were a part of a discipleship program
Our team read through the Bible every morning and were led through what servant leadership looked like.
This included the ability to tour Israel as we followed the path of the Israelites exile into the Promise Land. This visit was to connect all our knowledge of the Bible with real places.
The completion of this program was done through a mission trip to Oaxaca, Mexico. This included presenting the Gospel in door to door evangelism with translators, feeding hungry people and ministering to their need.
CREDIT CLERK/LOAN ASSISTANT/TELLER
FIRST STATE BANK OF TEXAS
02.2017 - 07.2019
At FSBofTX, my first position was a teller in 2017
The Teller position included counting money, running transactions, answering phone calls, taking care of customers from the lobby and drive thru
I also balanced and ordered money for the vault
I trained several tellers when they came on staff until I moved to Loan Operations
As a Credit Clerk (2018), my job was to check all certified loan documents to make sure everything was filed correctly with the state and county
Once everything was verified, the documents were filed in the organized system I created
I also tracked all expiring loan docs; this included insurance, titles, and closing loan documents
As a Loan Assistant, I entered all loan information needed to create the needed loan agreements
Once complete, I sent the document to the officer to review and with permission sent the documents for signing through DocuSign.