Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Learning Specialist & Case Manager
Mount Carmel High School
Chicago, IL
10.2021 - Current
Developed and implemented comprehensive educational programs for students with special needs.
Provided individualized instruction to students in a variety of settings.
Assisted teachers in the implementation of Individual Education Plans.
Conducted assessments to determine appropriate instructional strategies for each student.
Collaborated with school administrators, counselors, and other professionals to ensure best practices were being followed.
Classroom Paraeducator
Chicago Public Schools CPS
Chicago, IL
08.2018 - 10.2021
Provided individualized instruction and academic support to small groups of students.
Maintained student records such as attendance logs and progress reports.
Assisted with testing procedures by proctoring exams and providing accommodations as needed.
Facilitated positive behavior management techniques through modeling appropriate behaviors and reinforcing desired behaviors in the classroom setting.
Territory Manager
Centauri Medical
Chicago, IL
06.2015 - 06.2017
Developed and implemented strategies to increase sales in assigned territory.
Analyzed sales data to identify trends and opportunities for growth.
Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
Negotiated contracts with new clients while maintaining existing business relationships.
Ensured compliance with company policies regarding pricing, promotions, warranties, returns.
Created presentations for potential customers highlighting products' features and benefits.
Patient Service Representative
The Natural Health Improvement Center
Alsip, IL
04.2013 - 05.2016
Verified insurance information, collected payments, and scheduled appointments.
Assisted with the completion of medical forms and records.
Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Inputted patient demographic data into electronic health record system.
Education
Master of Science - Acupuncture And Oriental Medicine
Midwest College of Oriental Medicine
Evanston, IL
06-2010
Bachelor of Arts - Communication
Marquette University
Milwaukee, WI
05-2000
Skills
Learning Management Systems
Multimedia integration
Needs analysis
Multidisciplinary team collaboration
Reporting Requirements
Documentation
Timeline
Learning Specialist & Case Manager
Mount Carmel High School
10.2021 - Current
Classroom Paraeducator
Chicago Public Schools CPS
08.2018 - 10.2021
Territory Manager
Centauri Medical
06.2015 - 06.2017
Patient Service Representative
The Natural Health Improvement Center
04.2013 - 05.2016
Master of Science - Acupuncture And Oriental Medicine
Midwest College of Oriental Medicine
Bachelor of Arts - Communication
Marquette University
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