Erin Davidson
Grand Rapids,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Lead Server
University Club Of Grand Rapids
01.2022 - 11.2023
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Streamlined the server team''s efficiency by implementing new training methods and communication strategies.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Coordinated large group reservations, working closely with event planners to ensure seamless execution of special occasions.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
Cleaning Crew Member
Toto Cleaning
03.2020 - 08.2021
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
Baker
Suzy D's Gourmet Sweets
03.2020 - 08.2021
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
Filing Assistant
Delta Abstract And Title
08.2017 - 08.2021
- Collaborated with team members to resolve any discrepancies or issues in filed documents.
- Maintained confidential records securely, adhering to company policies and legal requirements.
- Assisted colleagues in locating and retrieving essential files for meetings and projects promptly.
- Contributed to a well-organized office environment by keeping filing cabinets clean and clutter free.
- Optimized space utilization within the filing area through strategic planning and rearrangement of files when needed.
Education
Bachelor of Science - Biomedical Sciences/Nursing
Grand Valley State University
Allendale, MI12.2026
Skills
- Team Leadership
- Teamwork and Collaboration
- Guest Relations
- Conflict Management
- Flexible Schedule
- Attention to Detail
Timeline
Lead Server
University Club Of Grand Rapids
01.2022 - 11.2023
Cleaning Crew Member
Toto Cleaning
03.2020 - 08.2021
Baker
Suzy D's Gourmet Sweets
03.2020 - 08.2021
Filing Assistant
Delta Abstract And Title
08.2017 - 08.2021
Bachelor of Science - Biomedical Sciences/Nursing
Grand Valley State University
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