Erin Elinski
Writer
Exton,PA
Summary
Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with 3-year history of superior performance in remote environments.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Hostess
Coopersburg Diner
Center Valley, PA
10.2022 - 12.2022
- Helped head hostess keep track of open tables, greet and seat patrons for small and large groups, communicate to the waiting customers about wait time, assisted bussers with clearing and prepping tables
- Monitored seating area and checked restrooms regularly to keep spotless.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Also, offer information about menu items and restaurant protocol (not a typical restaurant process customers need to order at the counter).
Shift Lead
Dairy Queen
Exton, PA
09.2016 - 04.2019
- Manage staff of 2-3 workers including delegating responsibilities, giving breaks, counting and transferring cash from register to the safe and opening or closing store
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Stocking supplies, learning menu, making Dairy Queen and Orange Julius specialties including new monthly offers and handling all cash and credit card transactions.
Waitress
Mike’s Seafood
Sea Isle City, NJ
06.2020 - 09.2023
- Greeting customers, answering questions about the menu, serving their items in a timely manner, keeping store clean and tidy
- Support waitresses with clearing tables, prepping area for next customer, stocking supplies, retrieving water and tableware, running food when necessary and attending to the needs of the customers.
- Effective liaison between customers and internal departments.
- Promptly responded to inquiries and requests from prospective customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Organizer
Salvo Rogers Elinski And Scullin
Blue Bell, PA
01.2021 - Current
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
- Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions and generating grassroots support.
Writer
DeSales University
Center Valley, PA
10.2019 - Current
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Interviewed individuals by phone, video chat and in-person to write news stories.
- Researched and wrote original content for case studies, emails and newsletters.
- Planned, modified and executed research techniques, procedures and tests.
- Organized material to research and complete writing tasks.
- Brainstormed ideas to create useful content for clients.
- Wrote compelling, succinct, clear news scripts under tight deadlines.
Education
BBA - Communications
DeSales University
Center Valley, PA 08.2019 - Current
Skills
Dining area maintenance
Kitchen staff coordination
Hospitality service expertise
Food running
Project Management
Social media
Editing
Proofreading
Journalism
Creative writing
Content Development
Print media
Copywriting
Press releases
Research
Articulate communications
Photgraphy
I have taken multiple photography classes through high school and college and even won first place in my high school art show. It's always something I've loved to do and would love to incorporate into my writing.
Timeline
Hostess
Coopersburg Diner
10.2022 - 12.2022
Organizer
Salvo Rogers Elinski And Scullin
01.2021 - Current
Waitress
Mike’s Seafood
06.2020 - 09.2023
Writer
DeSales University
10.2019 - Current
BBA - Communications
DeSales University
08.2019 - Current
Shift Lead
Dairy Queen
09.2016 - 04.2019