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Erin Epstein
Social Worker
Egg Harbor Township,NJ
Summary
Clinical Specialist with extensive experience in case management, residential youth counseling, and reunification services. Demonstrated expertise in advanced care planning, clinical case presentations, and crisis intervention, contributing to organizational success through innovative pilot programs and comprehensive care plans. Skilled in client advocacy, team collaboration, and enhancing client well-being.
Overview
12
12
years of professional experience
Work History
Clinical Specialist
Evolent Health
02.2016 - Current
- Received ACP (Advance care planning) certification by demonstrating thorough knowledge in advanced care planning, advanced care planning behavior change model, productivity, case load management and contribution to the organization
- Surpassed performance expectations and produced results that had significant impact on overall organizational performance
- Participated in multiple pilot programs to enhance the quality of clinical work across the organization
- Developed clinical case presentations
- Participated in special projects related to program design, training, and implementation to increase clinical conceptualization across the organization
- Assisted in SOMOS LTSS (long term services & supports) to assist those needing home healthcare services
- Completed trainings on ACP documentation, major disease categories, life sustaining interventions. care pathways at end of life and palliative care
- Educated members on advanced care planning, palliative care services, life sustaining measures, state specific documentation and communication with their healthcare teams
- Participated in a pilot program for pediatric cases
- Coordinating with family members of members to ensure care needs are being met
- Supporting caregivers and surrogates of those with progressive memory disorders offering resources and focused discussions on quality of life
Case Manager
Easter Seals
05.2015 - 02.2016
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Residential Youth Counselor
Robin's Nest
09.2013 - 05.2015
- Provided crisis intervention services as needed to address immediate concerns or challenges faced by residents.
- Assisted in the development of life skills for residents, leading to increased self-sufficiency and independence.
- Implemented behavior modification techniques to assist residents in making positive choices towards personal growth.
- Supported residents'' educational goals through tutoring, supervision during homework sessions, attending IEP meetings and advocating for necessary accommodations.
- Collaborated with staff members to create individualized discharge plans that addressed each resident''s unique needs, aftercare resources, and support systems.
- Established trust-based relationships with residents through consistent engagement, empathy, and understanding of their unique situations.
- Enhanced residents'' well-being by implementing individualized care plans and providing emotional support.
- Reduced conflicts among residents through effective communication and active listening skills.
- Promoted a safe living environment by enforcing house rules and monitoring resident behavior.
- Monitored and documented client progress toward meeting goals and objectives.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Educated clients on managing mental health disorders and identifying signs and symptoms of relapse.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
Visitation Coordinator Reunification Services
Robin's Nest
06.2012 - 05.2015
- Facilitated positive interactions between children and their families by creating a welcoming atmosphere during supervised visits.
- Monitored compliance with court-ordered stipulations during visits while maintaining an unbiased observer role throughout interactions between parents and children alike.
- Acted as an advocate for children''s rights and well-being within the context of family visitation scenarios, ensuring a safe and nurturing environment was maintained throughout each session.
- Provided regular updates to case managers regarding observations and progress noted during supervised visitation sessions, facilitating data-based decision-making processes aligned with the best interests of the child.
- Promoted open communication channels between clients, caregivers, and other stakeholders to coordinate successful visitations consistently.
- Managed difficult situations with tact and professionalism, maintaining safety and order during contentious visitations.
- Coordinated and participated in therapeutic sessions with parents outside of visitations
- Documented data and completed accurate updates to case records.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Education
Masters of Social Work - Social Work
Rutgers University
Camden05.2015
Skills
- Treatment Plan Development
- Clinical expertise
- Medical Terminology
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Active Listening
- Adaptability and Flexibility
- Medical Diagnoses
Accomplishments
- Collaborated with team in the development of the Living Well Summary
- Achieved my ACP (advanced care planning) certification in 2023 demonstrating thorough knowledge of advanced care planning and delivering effective and meaningful services to clients
- Assisting in various pilot programs, case presentations and ways to demonstrate leadership skills
- Development of the "Social Media and Self-reflection club" to create thought provoking conversation regarding how advanced care planning is perceived in the media
- Extensive training in motivational interviewing
- Received a Professional Development award in 2015 at Robin's Nest
Additional Information
I am a highly motivated Social Worker who believes in the value and dignity of all people. I strive to maintain positive relationships with all clients and team members. I pride myself on being organized, punctual and always willing to assist when needed. I want to continue to grow and develop in this field and believe, there is always something new to learn. I am eager to continue to build my leadership skills and positively contribute to my community.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Excel
Microsoft PowerPoint
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementCompany Culture401k matchPaid time offInterests
Children & families
Geriatrics
Adults with mental health disorders
LGBTQ populations
Timeline
Clinical Specialist
Evolent Health
02.2016 - Current
Case Manager
Easter Seals
05.2015 - 02.2016
Residential Youth Counselor
Robin's Nest
09.2013 - 05.2015
Visitation Coordinator Reunification Services
Robin's Nest
06.2012 - 05.2015
Masters of Social Work - Social Work
Rutgers University
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