Erin Garcia
Glendale,CA
Summary
To join a company that will appreciate a hard working individual and will allow me to use my strong communication and organizational skills as well as my customer service skills to the best of my ability
Overview
8
8
years of professional experience
Work History
Server
Bjs Restaurant And Brewhouse
04.2021 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Fiesta Cantina
11.2019 - 03.2020
- Create food and drink orders, take payments and operate POS system
- Monitored guests for intoxication and immediately reported concerns to management
Server
Tajima Ramen
10.2019 - 03.2020
- Input customer food and drink orders into POS system.
- Upselling specialty items, customer service, Cash handling
Server
Buffalo Wild Wings
10.2018 - 05.2019
- Worked with POS system to place orders and cash handling
- Upsold items to enhance sales numbers.
- Light bartending, stocking and cleaning
Server
Buffalo Wild Wings
05.2017 - 10.2018
- Worked with POS system to place orders, manage bills
- Take customers orders and upsell specialty items
- Restocking of service station with necessary items to ensure productivity
Assistant Manager
Dollar General
04.2016 - 04.2017
- Enhanced team member productivity by enhancing performance monitoring and motivational approaches, monitoring sales.
- Managed schedules to give proper coverage and meet customer service demands.
Education
Diploma -
Benjamin Franklin High School
Los Angeles, CA5 2004
Gaslamp Bartending School
San Diego, CA4 2020
Skills
- Guest services
- Cash register operations
- Product upselling
- Point of sale knowledge
- Cash Handling
Timeline
Server
Bjs Restaurant And Brewhouse
04.2021 - 01.2024
Server
Fiesta Cantina
11.2019 - 03.2020
Server
Tajima Ramen
10.2019 - 03.2020
Server
Buffalo Wild Wings
10.2018 - 05.2019
Server
Buffalo Wild Wings
05.2017 - 10.2018
Assistant Manager
Dollar General
04.2016 - 04.2017
Diploma -
Benjamin Franklin High School
Gaslamp Bartending School
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