Erin Green
AccentCare
Chicago,IL
10
years of professional experience
Versatile Sales Clerk focused on being productive and providing first rate service to all customers. I have six years of customer service experience and I am looking forward to more. I love working in diverse stores, it helps me learn new ways of communicating with different customers.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Work History
Caregiver
7 Months- Delivered personal care support, including bathing, grooming, and dressing, while preserving client dignity.
- Administered medication reminders and followed individualized care plans with strict attention to detail.
- Assisted with meal preparation, feeding support, and hydration to maintain daily wellness routines.
- Monitored client condition and reported changes promptly to nursing staff and care coordinators.
- Performed light housekeeping, laundry, and home organization to promote safe, comfortable living spaces.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Cleaning Crew
5 Months- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures, and spot cleaning partition walls and doors, ensuring a hygienic environment for users.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Used time management and efficient cleaning methods to meet deadlines.
- Managed time and utilized efficient cleaning methods to consistently meet deadlines for cleaning tasks.
- Removed waste from trash cans to maintain cleanliness in facilities. and transported waste to collection areas.
- Managed equipment and chemicals safely to ensure compliance with safety standards.
- Collaborated with cleaning team to efficiently complete cleaning operations in corporate office buildings, enhancing overall cleanliness and client satisfaction.
Temp-Worker
4 Months- Picked and packed order items.
- Monitored machines during operation to identify malfunctions and adjusted settings to maintain optimal performance.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Selected items from inventory and carefully packed them for shipment.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Transported merchandise between storage areas and shipping docks using forklifts and pallet jacks.
- Loaded items securely to minimize risk of damage during transport.
- Used measuring tools such as gauges and a tape measure to identify conforming parts during production.
Assistant Manager
2 Months- Monitored cash intake and deposit records, improving accuracy and minimizing discrepancies.
- Greeted customers warmly and served them with professionalism, operated technically advanced cash registers and sanitized the checkout area after each customer.
- Processed cash outs for team members accurately, reported discrepancies and maintained precise financial records.
- Counted, balanced and reconciled cash and credit card payment time framess and identified gaps in proper cash-handling procedures.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Verified customer identification to ensure compliance with age restrictions for alcohol and tobacco sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Addressed each customers' needs and wants to recommend suitable product options.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Cultivated loyal and satisfied customer base through proactive management of the team customer service strategies.
- Supported customers continuously from sales process to product set-up and use.
- Boosted sales revenues by promoting complementary products and informing customers about store promotions.
- Exceeded sales goals, increased revenue and facilitated sales.
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Collaborated with delivery drivers to schedule and coordinate with the number daily deliveries of type products.
- Monitored security and handled incidents calmly.
- Gathered Large sums of money for banks and ordered money for the store.
- Exchange money between the store and the currency exchange.
- Exchange money between the store and the currency exchange.
Sales Clerk
6 Months- Greeted customers upon entrance and handled all cash and credit transactions.
- Helped customers complete purchases, including processing payments and bagging items.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained the front checkout area to keep traffic flows running smoothly and efficiently.
- Improved customer service experience by responding quickly and resolving common issues.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Responded to customer questions about products and services.
- Answered over three questions and inquiries per shift regarding products, prices and availability.
- Maintained knowledge of customer service initiatives, ensuring high standards of service quality.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Built and maintained relationships with customers to foster loyalty.
- Reviewed current planograms and end cap placements to properly merchandise items.
- Maintained current knowledge of shelf planograms and endcap plans to merchandise products.
- Assisted customers based on currently available product, promotional and policy information.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Assessed floor displays to determine which merchandise required restocking.
- Put new merchandise on shelves and racks in attractive arrangements.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
- Checked for outdated and overripe grocery items and removed from inventory.
- Secured products when transporting to different areas of store to prevent merchandise damage.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Opened and closed store multiple times each week by balancing cash registers and receipts and Executed various tasks to support store operations.
- Maintained current knowledge of shelf planograms and endcap plans to merchandise products.
- Checked for outdated and overripe grocery items and removed from inventory.
Cashier
5 Months- Processed twenty or more transactions per day with exceptional accuracy.
- Processed customer payments efficiently, ensuring accurate change and receipt delivery.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained cash drawer security, effectively resolving discrepancies to ensure accurate daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Welcomed customers, offering assistance to help find necessary store items.
- Helped customers complete purchases, locate items and join reward programs.
- Properly verified customer identification for alcohol or tobacco purchases.
- Resolved issues regarding customer complaints.
- Resolved issues with cash registers, card scanners and printers.
- Boosted sales by actively participating in store promotions and recommending products to customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Restocked and organized merchandise in front lanes.
- Trained new team members in cash register operation, stock procedures and customer service.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Learned roles of other departments to provide coverage, which came in handy because I could fill in for those who were late, had to call off, and I could break people.
- Assisted the team leader with completing end-of-day counts and securing funds to prevent loss or theft.
- Inspected items for damage and obtained replacements for customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted patients daily to create a welcoming atmosphere.
- Collected and authorized payments of guests.
- Used POS system to enter orders, process payments and issue receipts.
Sales Associate
9 Months- Assisted customers with their needs by providing guidance and support. average of ten customers per day by responding to inquiries and locating products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Suggested appropriate products to customers based on their preferences and requirements. tailored merchandise to customers based on their needs and preferences.
- Assisted customers with inquiries about products and services. Signed up for loyalty programs and submitted completed paperwork.
- Arranged merchandise on racks to enhance store aesthetics and product visibility. and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Used a mobile device or a register system to ring up customer purchases, process payments and issue receipts.
- Helped customers. Signed up for loyalty programs and submitted completed paperwork.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Implemented targeted recommendations for complementary products to increase sales. up-selling strategies by recommending accessories and complementary products to enhance customer purchases.
Sales Associate
4 Months- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Engaged with customers to build rapport and foster lasting relationships, enhancing customer loyalty and repeat business.
- Solved customer challenges by offering relevant products and services.
- Increased sales by advising customers on purchases and promoting additional products, enhancing overall shopping experience.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Implemented up-selling strategies by recommending accessories and complementary products, contributing to overall revenue growth.
- Developed, marketed and sold full range of products and support services.
Education
High School Diploma
Skills
Customer Service
Communication
Problem Resolution
Team Collaboration
Organizational skills
Time management
Dependable
Positive Attitude
Cash Register Operation
Merchandise
Respect and compassion
Team Building
Timeline
Caregiver
AccentCare
03.2026 - CurrentRead More
Cleaning Crew
Brothers Cleaning Inc.
03.2022 - 08.2022Read More
Temp-Worker
Elite Staffing Inc.
09.2021 - 01.2022Read More
Assistant Manager
Family Dollars
05.2021 - 07.2021Read More
Sales Clerk
East Bank Club
01.2020 - 07.2020Read More
Cashier
Portillos
05.2019 - 10.2019Read More
Sales Associate
Old Navy
06.2017 - 03.2018Read More
Sales Associate
CitiTrends
06.2016 - 10.2016Read More
Wendell Phillips High School
High School Diploma
Read More