Erin Halfpenny
Lubbock,TX
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Shift Lead
Dutch Bros
Lubbock, TX
05.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enforced company policies and regulations with employees.
Daycare Supervisor
Park District Of Forest Park
Forest Park, IL
05.2018 - 08.2022
- Maintained facility compliance with applicable laws and standards.
- Coordinated schedules and team assignments.
- Oversaw team of 6 childcare workers.
- Evaluated employee performance and coached on areas in need of improvement.
- Oversaw safety requirements.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Collaborated on strategies to enhance student learning and behavior alongside parents and staff.
Server/Main Bartender
Logan's Roadhouse
Lubbock, TX
Selling Associate
PINK
Lubbock, Texas
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
Hostess
Scratch Kitchen And Lounge
Forest Park, United States
Food Pantry Volunteer
Beyond Hunger
Oak Park, IL
Education
Bachelor of Arts - Sports Management
Texas Tech University
Lubbock, TX05.2025
Skills
- Problem-Solving Skills
- Professional Relationships
- Motivational Leadership
- Employee Training
- Planning and Coordination
- Documentation Skills
- Team Support
Timeline
Shift Lead
Dutch Bros
05.2023 - Current
Daycare Supervisor
Park District Of Forest Park
05.2018 - 08.2022
Server/Main Bartender
Logan's Roadhouse
Selling Associate
PINK
Hostess
Scratch Kitchen And Lounge
Food Pantry Volunteer
Beyond Hunger
Bachelor of Arts - Sports Management
Texas Tech University