Erin Halfpenny
Lubbock,TX
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Shift Lead
Dutch Bros
05.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enforced company policies and regulations with employees.
Daycare Supervisor
Park District Of Forest Park
05.2018 - 08.2022
- Maintained facility compliance with applicable laws and standards.
- Coordinated schedules and team assignments.
- Oversaw team of 6 childcare workers.
- Evaluated employee performance and coached on areas in need of improvement.
- Oversaw safety requirements.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Collaborated on strategies to enhance student learning and behavior alongside parents and staff.
Server/Main Bartender
Logan's Roadhouse
Selling Associate
PINK
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Increased sales by offering advice on purchases and promoting additional products.
Hostess
Scratch Kitchen And Lounge
Food Pantry Volunteer
Beyond Hunger
Education
Bachelor of Arts - Sports Management
Texas Tech University
Lubbock, TX05.2025
Skills
- Problem-Solving Skills
- Professional Relationships
- Motivational Leadership
- Employee Training
- Planning and Coordination
- Documentation Skills
- Team Support
Timeline
Shift Lead
Dutch Bros
05.2023 - Current
Daycare Supervisor
Park District Of Forest Park
05.2018 - 08.2022
Server/Main Bartender
Logan's Roadhouse
Selling Associate
PINK
Hostess
Scratch Kitchen And Lounge
Food Pantry Volunteer
Beyond Hunger
Bachelor of Arts - Sports Management
Texas Tech University
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