Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Erin Hamel

Burnsville,MN

Summary

Detail-oriented Healthcare Administrative Professional and Medical Coding AAS student at Dakota County Technical College. Expertise in medical records management, multi-line phone reception, and administrative coordination. Proficient in medical terminology, HIPAA regulations, coding procedures, and insurance documentation. Demonstrated ability to manage confidential information and support claims processing in fast-paced healthcare environments.

Overview

26
26
years of professional experience

Work History

Barista Trainer

Starbucks
07.2022 - Current


  • Trained new baristas on beverage preparation and both customer service and health standards.
  • Developed training materials to enhance team performance and product knowledge.
  • Mentored team members, fostering a collaborative environment for skill improvement.

Personal Care Assistant

MRCI
04.2020 - 06.2022
  • Provided compassionate personal care to individuals with diverse needs, enhancing overall well-being.
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Developed and implemented personalized care plans in collaboration with healthcare professionals.


Daycare Aide

Alphabet Junction Childcare Centers
01.2020 - 07.2020
  • Ensured a safe, engaging environment through daily supervision of activities.
  • Implemented educational programs enhancing cognitive and social development for children.
  • Coordinated regular updates and addressed concerns with parents regarding child progress.

Technology Lease Administrator

Data Sales Company, Inc.
04.2005 - 01.2013
  • Ensured lease agreement compliance with company policies and regulations.
  • Maintained accurate records and contracts within detailed databases.
  • Audited lease documents, identified discrepancies, and executed corrective actions.
  • Enhanced lease administration systems, boosting data accuracy and retrieval speed.
  • Facilitated communication with vendors, clients, and internal teams via phone and email.

Kennel Attendant

American Boarding Kennels
07.2004 - 01.2005
  • Provided daily care and feeding for dogs and cats, ensuring their well-being and comfort.
  • Maintained cleanliness of kennel areas, adhering to safety and sanitation protocols.

Data Processor

Sourcecorp
01.2001 - 06.2004
  • Ensured data integrity through meticulous processing of large datasets.
  • Enhanced information management by utilizing advanced data entry software.
  • Conducted thorough quality checks, maintaining high data reliability standards.
  • Streamlined data processing workflows by collaborating effectively with team members.

Chart Room Clerk

Health Partners
05.2000 - 06.2001
  • Ensured HIPAA compliance by efficiently organizing and retrieving patient charts.
  • Enhanced medical record accuracy through thorough documentation and effective communication.
  • Trained new staff on operational procedures to ensure smooth workflow.

Education

High School Diploma -

Eagan High School
Eagan

Associate of Applied Science - Medical Coding

Dakota County Technical College
Rosemount, MN
06-2027

Skills

  • Health and safety compliance
  • HIPAA compliance and confidentiality
  • Medical Terminology
  • Medical records and chart management
  • Basic coding procedures (ICD-10, CPT exposure)
  • Data entry and documentation
  • Microsoft Office, Salesforce, Google Workspace
  • Time management and organization
  • Multi-line phone systems and call management
  • Leadership experience

Accomplishments

  • Earned placement on the President's List during first semester in the Medical Coding AAS program at Dakota County Technical College
  • Demonstrated strong academic performance while balancing work and college coursework
  • Developed working knowledge of medical terminology, HIPAA regulations, and coding procedures
  • Demonstrated strong attention to detail, time management, and follow-through
  • Recognized for professionalism, reliability, and ability to learn new systems quickly

Timeline

Barista Trainer

Starbucks
07.2022 - Current

Personal Care Assistant

MRCI
04.2020 - 06.2022

Daycare Aide

Alphabet Junction Childcare Centers
01.2020 - 07.2020

Technology Lease Administrator

Data Sales Company, Inc.
04.2005 - 01.2013

Kennel Attendant

American Boarding Kennels
07.2004 - 01.2005

Data Processor

Sourcecorp
01.2001 - 06.2004

Chart Room Clerk

Health Partners
05.2000 - 06.2001

High School Diploma -

Eagan High School

Associate of Applied Science - Medical Coding

Dakota County Technical College
Erin Hamel