Summary
Overview
Work History
Education
Skills
Goals
References
Hobbies and Interests
Volunteer Experience
Affiliations
Certification
Additional Information
Work Availability
Timeline
BusinessAnalyst
Erin Hernandez

Erin Hernandez

Fort Myers,FL

Summary

Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification
7
7
years of post-secondary education

Work History

Deputy Clerk

Lee County Clerk of the Courts and Comptroller
Fort Myers, Florida
10.2023 - 07.2024
  • Handling all cases involving children and families, resolving family disputes fairly and promptly
  • Cases such as Domestic Relations, Probate, Child Support, Guardianship, Juvenile Dependency/Delinquency, and Domestic Violence.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Completed complex court forms accurately, minimizing errors and potential delays in processing.

Corrections Clerk

Lee County Sheriff's Office
Fort Myers, Florida
10.2016 - 10.2024
  • Assist in the intake and release of inmates handling all personal property, communicating with inmates' families, communicating with bondsmen, acting as the go-between for other agencies if they are wanted, registrations for sex offenders and felons, running control panels for doors and cells, scheduling and coordinating personal and professional visitations, and data entry.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers by phone, email, or in-person to provide information.

Class D Security Guard

Global Security
Fort Myers, Florida
04.2015 - 10.2016
  • Guarded personal property, checked visitors in and out, coordinated with vendors, supervised movers in and out of individual units, performed hourly perimeter checks.
  • Collaborated with local law enforcement agencies during emergency situations, ensuring optimal response times and safety measures.
  • Maintained a high level of situational awareness by staying informed of local crime trends and potential threats, ensuring proactive protection for the facility and its occupants.

Receptionist & Bridal Coordinator

Red Salon and Spa
Fort Myers, Florida
02.2012 - 04.2015
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Received and screened a high volume of internal and external communications, including email and mail
  • Consulting with brides on prices and services needed.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Bachelor of Science - Psychology

Florida Gulf Coast University
Fort Myers, FL
06.2022 - Current

No Degree - General Education

Florida Southwestern State College
08.2017 - 06.2022

High School Diploma with Honors -

Fort Myers Senior High
Fort Myers, FL
06.2011

Skills

  • Filing systems
  • Document Preparation
  • Policy Enforcement
  • Legal Terminology
  • Report Generation
  • Calendar Management
  • Telephone Etiquette
  • Prioritization
  • Mail handling
  • Document Management
  • Attention to Detail

Goals

I aim to pursue a master's degree in psychology with a minor in forensic studies, focusing on adolescent psychology to deepen my understanding of youth behavior in criminal contexts and contribute to the development of effective psychological practices. My passion for mental health drives me to advocate for youth well-being and to develop interventions that support healthy psychological development.

References

  • Susan Kilpatrick, Corrections Clerk, Lee County Sheriff's Office (Retired), 239-672-2531
  • Christina Possaro, Nail Tech, Fantasia Nail Salon, 863-234-9593
  • Malisa Stineman, Court Clerk, Lee, 239-470-2590
  • Tyler Woods, Family Friend, 239-634-4896

Hobbies and Interests

  • Writing
  • Running
  • Hiking
  • Reading
  • Firearms Training
  • Charity Work

Volunteer Experience

  • Mission Penial in Immokalee
  • Student Ministries at Covenant Presbyterian Church
  • School Activities at Edison Park Elementary
  • Backstage help with shows for Dance Bochette and Turning Pointe Dance Theatre
  • Soldiers and Family Readiness Group with the Army National Guard

Affiliations

  • Florida Army National Guard

Certification

  • CJIS Certification, 12/25/2022-12/25/2024

Additional Information

I may lack work experience, however, I compensate with my ability to learn quickly. Throughout the years, I have actively pursued additional information and skills beyond my job requirements to enhance my efficiency in various roles.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Deputy Clerk

Lee County Clerk of the Courts and Comptroller
10.2023 - 07.2024

Bachelor of Science - Psychology

Florida Gulf Coast University
06.2022 - Current

No Degree - General Education

Florida Southwestern State College
08.2017 - 06.2022

Corrections Clerk

Lee County Sheriff's Office
10.2016 - 10.2024

Class D Security Guard

Global Security
04.2015 - 10.2016

Receptionist & Bridal Coordinator

Red Salon and Spa
02.2012 - 04.2015

High School Diploma with Honors -

Fort Myers Senior High
Erin Hernandez