Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Erin Kidd

McMinnville,OR

Summary

Asset Protection Operations Coach at Walmart with expertise in loss prevention and employee training. Achieved significant reductions in shrink through effective initiatives, enhancing team collaboration and customer service. Committed to community outreach and creating a secure environment via risk assessment and emergency preparedness. Proficient in managing daily store operations efficiently.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Asset Protection Operations Coach

Walmart
McMinnville, OR
10.1998 - 05.2025
  • Conducted customer service and de-escalation training to enhance team skills.
  • Managed hiring and termination processes to maintain staffing levels.
  • Facilitated new associate orientation for smooth onboarding experiences.
  • Performed accounting and loss prevention research to identify discrepancies.
  • Implemented shrink prevention strategies, resulting in reduced losses.
  • Championed community initiatives to strengthen organizational reputation.
  • Ensured facility security and established relationships with emergency responders.
  • Oversaw POS operations, inventory control, receiving, and claims processing.

Education

High School Diploma -

Tigard High School
Tigard, OR
06-1997

Skills

  • Customer service and support
  • Loss prevention strategies
  • Inventory management
  • Risk assessment and mitigation
  • Data analysis and reporting
  • Team building and collaboration
  • Community outreach
  • Employee training and development
  • Process optimization
  • Emergency preparedness
  • POS system operations
  • Conflict resolution techniques
  • Staff management and leadership
  • Regulatory compliance oversight
  • Onboarding and orientation processes
  • Workforce planning and strategy
  • Operations management excellence
  • Employee engagement initiatives

Certification

  • DPSST
  • Wicklander zoloski

References

References available upon request.

Timeline

Asset Protection Operations Coach

Walmart
10.1998 - 05.2025

High School Diploma -

Tigard High School