Summary
Overview
Work History
Education
Skills
Timeline
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Erin Lyons

BLAIR,Nebraska

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

18
18
years of professional experience

Work History

District Manager

SUBWAY®Restaurants
05.2023 - Current
  • Supervised 3 locations to enforce high-quality standards of operation.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.
  • Built positive and productive relationships with store and field leadership.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.
  • Introduced cost-saving initiatives to reduce losses and increase profit margin.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Store Manager

SUBWAY®Restaurants
09.2009 - Current

Sandwich Artist

SUBWAY®Restaurants
09.2005 - Current

Education

GED -

Southeast Community College Area
Lincoln, NE
08.2000

Skills

  • Compliance Monitoring
  • Financial Management
  • Staff Recruiting
  • Staff Management
  • Vendor Management
  • Team Building Practices
  • Leadership Skills
  • Employee Scheduling
  • Recruiting and Hiring
  • Conflict Management
  • Customer Service
  • Policies and Procedures

Timeline

District Manager

SUBWAY®Restaurants
05.2023 - Current

Store Manager

SUBWAY®Restaurants
09.2009 - Current

Sandwich Artist

SUBWAY®Restaurants
09.2005 - Current

GED -

Southeast Community College Area

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Erin Lyons