Erin Macdonald
Grass Valley,CA
Summary
Results-oriented professional demonstrating success in remote work environment. Establishes relationships and earns trust with customers leading to high closing percentages, referral and repeat business.
Overview
44
44
years of professional experience
Work History
Senior Living Advisor
A Place For Mom Inc.
06.2010 - Current
- Professionally help families find the best options for Senior Living based on care needs, location, financial criteria, and family requests.
- Set tours for family members at our partner properties to advance their ability to sell the family, culminating in a move in.
- Successfully perform in remote home office environment utilizing call center for family inquiries. Highly proficient with CSM database, Outlook, texting and calling families and communities.
- Developed and maintained strong working relationships with Senior Living Communities and Homes throughout Northern California
- Stayed current on Senior Living offerings and industry trends.
- Performed effectively in self-directed remote work environment for over 13 years.
- Presented professional image consistent with company's brand values.
- Maintained current knowledge of evolving changes in marketplace.
Hardscape Designer and Sales
Paver Pro
01.2009 - 05.2010
- Designed and sold outdoor creative spaces to residences and businesses utilizing pavers and hardscapes
- Developed and maintained business relationships with distributors and manufactures.
- Earned referall business.
Automobile Sales Representative
Available Upon Request
01.1980 - 01.2010
- Top producer in new and used car sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Developed strong rapport with customers and created positive impression of business.
Education
Some College (No Degree) - General Studies
Univeristy of Northern Colorado
Greeley, COSkills
- Ability to connect with customers earning their trust and business
- Keen focus on goals and successful completion
- Multitasking abilities
- Excellent communication and follow through supporting all team members
Timeline
Senior Living Advisor
A Place For Mom Inc.
06.2010 - Current
Hardscape Designer and Sales
Paver Pro
01.2009 - 05.2010
Automobile Sales Representative
Available Upon Request
01.1980 - 01.2010
Some College (No Degree) - General Studies
Univeristy of Northern Colorado
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