Erin McCarty
South Lyon,MI
Summary
Reliable worker with excellent communication, time management and customer service skills.
Overview
3
3
years of professional experience
Work History
HEAD HOSTESS
Shakers Bar & Grill
Wixom
08.2023 - Current
- Perform daily opening and closing duties such as setting up tables and organizing the front desk area
- Provide training and guidance to new hostesses on proper customer service techniques and procedures
- Respond promptly to customer inquiries in person or by telephone
- Coordinate take-out orders by providing appropriate packaging materials and verifying accuracy before delivery
- Manage cash register transactions accurately
- Greet and accommodate guests with a positive experience from first interaction
- Demonstrate excellent customer service skills by taking orders, delivering food and beverages, and addressing any customer concerns or complaints
- Multi-task effectively while managing multiple tables simultaneously during peak hours
- Focus on learning new skills and working with team members.
CASHIER
Pet Supplies Plus
South Lyon
07.2022 - 07.2023
- Fed animals according to prescribed diets and portions
- Made sure the animals had play time and exercise
- Administered medications to animals based on veterinarian instructions
- Ensured all animals were handled carefully
- Washed, cleaned and disinfected tanks and holding areas to prevent spread of disease
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and floors.
DELI CLERK
Soup & Scoop
Green Oak Twp
03.2021 - 03.2022
- Prepared sandwiches, salads and other variety of dishes according to recipes
- Provided excellent customer service by greeting customers, answering questions, taking orders and providing product information
- Maintained cleanliness of work area and equipment, including washing dishes, wiping counters, mopping floors, and emptying trash receptacles.
Education
Associate of Science - Veterinary Technician
Penn Foster Career School
Scranton, PA04-2026
High School Diploma -
South Lyon High School
South Lyon, MI06.2023
Timeline
HEAD HOSTESS
Shakers Bar & Grill
08.2023 - Current
CASHIER
Pet Supplies Plus
07.2022 - 07.2023
DELI CLERK
Soup & Scoop
03.2021 - 03.2022
Associate of Science - Veterinary Technician
Penn Foster Career School
High School Diploma -
South Lyon High School