Summary
Overview
Work History
Education
Skills
Timeline
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Erin Nelson

Lumberton,NJ

Summary

Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills. Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Family Dollar
Westhampton, NJ
06.2021 - Current
  • Manage the day-to-day operations of the store, including customer service, money handling, and team leading.
  • Supervise a team of employees and provide ongoing training to ensure high levels of customer satisfaction.
  • Oversee daily cash handling procedures, reconciling discrepancies as necessary.
  • Complete frequent walk-throughs and direct team members to correct issues impacting store appearance or professionalism.
  • Supervise cashiers in processing credit, debit, and cash payments to streamline sales.

Home Health Aide

Christian Care Health Center
Pittsburgh, PA
09.2019 - 05.2021
  • Assisted with personal care activities, such as bathing, dressing, and grooming.
  • Provided companionship and monitored thehealth condition of clients.
  • Transported clients to doctor appointments and social events.
  • Prepared meals and snacks according to prescribed diets.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Helped clients move in bed, stand, or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Reported any changes in the client's physical or emotional condition to thesupervisor immediately.

Delivery Driver

Guinto's Pizza
Lumberton, NJ
06.2018 - 07.2019
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Warehouse Worker

Amazon Warehouse
Robbinsville, NJ
01.2016 - 03.2018
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Assembled orders according to customer requests.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Performed cycle counts to maintain accurate inventory records.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Education

Associate of Science - Medical Assistant

South University
Savannah, GA
03-2025

High School Diploma -

Rancocas Valley Regional High School
Mount Holly, NJ
06-2006

Skills

  • Department Oversight
  • Store Organization
  • Customer Relations
  • Customer Service and Engagement
  • Store Opening and Closing
  • Stock Rotations
  • Pricing and Markdowns
  • Customer experience
  • Customer Service
  • POS Systems
  • Customer Service Management

Timeline

Assistant Store Manager

Family Dollar
06.2021 - Current

Home Health Aide

Christian Care Health Center
09.2019 - 05.2021

Delivery Driver

Guinto's Pizza
06.2018 - 07.2019

Warehouse Worker

Amazon Warehouse
01.2016 - 03.2018

Associate of Science - Medical Assistant

South University

High School Diploma -

Rancocas Valley Regional High School

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Erin Nelson