Summary
Overview
Work History
Education
Skills
Timeline
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Erin Pugel Isaac

Pahoa,HI

Summary

Accomplished entrepreneur with a proven track record in small business operations and customer relations, honed as the Owner/Management at Lailas Food Truck. Demonstrates expertise in relationship building and verbal communication, ensuring high customer satisfaction. Skilled in POS systems and adept at creating welcoming environments, significantly enhancing dining experiences at establishments like Charlotte's Restaurant.

Overview

15
15
years of professional experience

Work History

Owner/Management

Lailas Food Truck
Kenai, AK
02.2014 - 08.2023
  • Managed day-to-day business operations.
  • Managed all product ordering. Arranged events
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Trained and motivated employees to perform daily business functions.
  • Took orders and expedited fast and efficiently

Wait Staff Member

Tree House Restaurant
Nikiski, AK
09.2010 - 01.2014
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.

Wait Staff Member

Charlotte's Restaurant
Kenai, AK
12.2008 - 08.2010
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.

Education

High School Diploma -

Nikiski High School
Nikiski, AK

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • POS experience
  • Some bar tending training

Timeline

Owner/Management

Lailas Food Truck
02.2014 - 08.2023

Wait Staff Member

Tree House Restaurant
09.2010 - 01.2014

Wait Staff Member

Charlotte's Restaurant
12.2008 - 08.2010

High School Diploma -

Nikiski High School

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Erin Pugel Isaac