Jeannette Cardenas-Pulido
Hollister,CA.
Summary
Motivated to acquire a fulfilling and challenging position, that applies my diverse background and 28 years of knowledge. Dedicated Worker with exceptional social skills, communication abilities and customer service.
Overview
30
30
years of professional experience
Work History
Owner/Management
4th Street Eatery
06.2018 - Current
- Manager of operations of the restaurant: inventory, payroll, customer service, sales, daily balance and deposit of funds
- Order all stock for the restaurant from different venders weekly
- Manage 6 employees, schedule and hours.
- Used company reports to analyze sales, gross profit and inventory activities.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Optician/Lab Manager
Murray, Shin and Associates
06.2016 - 02.2022
- Customer service, Frame styling, Dispensing, Check in all eyeglasses & contact lens orders
- Order of uncut lenses, cut and edging all lens styles, frame repairs and purchasing, Pre-testing, Retinal photos, contact lens trainings
- Insurance authorizations and billing (VSP, MESC, EYEMED, Medi-care, medical ins.)
- Software skills with Officemate, Eyefinity, QuickBooks, Excel, Word, PowerPoint
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Office Manager/Optician
Plaza Lane Optometry
10.2010 - 04.2016
- Managed 10 staff: Staff Schedule, Payroll, coordinated and conducted weekly office meetings
- Frame styling, Frame Buyer, Dispensing, High end sales, Customer service, educator on premium lens designs and products, data entry of patient demographics
- Data entry of patient demographics: scan documents, cut and edging all lens styles, Frame repairs, Pre-testing, Retinal photos, contact lens trainings
- Insurance authorizations and billing (VSP, MESC, EYEMED, Medi-cal, Medicare, medical insurances
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Verified and updated patient records promptly to guarantee accurate prescription information.
Business Manager/ Optician
Your Eye's Image
02.2005 - 09.2010
- Coordinate Lasik surgery for involved parties
- Frame styling, Frame Buyer, Dispensing, High end sales, Customer service, educator on premium lens designs and products
- Manage recall and Medical Billing for medical insurance and vision plans
- Manage appearance of the office by keep displays and front window at its best visual appearance, Promote practice.
- Communicated with customers and vendors positively with particular attention to problem resolution.
Office Manager/Optician
E Optometry
10.1993 - 12.2004
- Scheduled staff, Accounts Pay/Rec., HR
- Manage appearance of the office by keep displays and front window at its best visual appearance
- Office finances (balance daily totals, monthly totals, bank deposits)
- Collaborative and organized
- Maintained computer and physical filing systems. Medical Billing for Medical insurance and Vision Plans
- Created, maintained and updated filing systems for paper and electronic documents.
Education
Basic Life Skills/AED -
National Health & Safety Association
07.2023
Diploma - Ophthalmic Technician
N.E.C. Bryman College
San Jose, Ca1992
Diploma -
San Benito High School
Hollister, CA06.1991
Computer Business Office Applications, Professional Technical Writing - undefined
San Benito High School
Hollister, Ca1991
Skills
- Staff Management
- Inventory Optimization
- Supplier Relations
- Marketing
- Sales Leadership
- Accounts Payable and Accounts Receivable
- Customer Relations
- Payroll Preparation
- Hiring and Staffing
- Human Resource Management
- Medical Billing and Collections
- Billing Statement Management
Timeline
Owner/Management
4th Street Eatery
06.2018 - Current
Optician/Lab Manager
Murray, Shin and Associates
06.2016 - 02.2022
Office Manager/Optician
Plaza Lane Optometry
10.2010 - 04.2016
Business Manager/ Optician
Your Eye's Image
02.2005 - 09.2010
Office Manager/Optician
E Optometry
10.1993 - 12.2004
Basic Life Skills/AED -
National Health & Safety Association
Diploma - Ophthalmic Technician
N.E.C. Bryman College
Diploma -
San Benito High School
Computer Business Office Applications, Professional Technical Writing - undefined
San Benito High School
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