Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
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Erin Reed

Brandon,FL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling orders of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Jeremiah's Italian Ice
Brandon, FL
11.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Physician Shadow

Florida ENT and Allergy
Brandon, FL
07.2024 - 07.2024
  • Observed physician-patient interactions, noting communication techniques and bedside manner.
  • Participated in rounds with medical team members, observing procedures such as physical exams and diagnostic tests.
  • Observed surgeries to better understand the roles each member of the surgical team plays in successful outcomes.
  • Developed an understanding of how different departments within a hospital work together to provide quality care for patients.

Volunteer

YMCA Boys and Girls Club
Brandon, FL
06.2023 - 07.2024
  • Collaborated with other volunteers to create a positive work environment.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Supervised youths and ensured they were safe at all times.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.

Education

High School Diploma -

Riverview High School
Riverview, FL
05-2025

Skills

  • Strong Work Ethic
  • Positive and professional
  • Exceptional customer service
  • Professional Appearance
  • Relationship Management
  • Guest Engagement

Affiliations

  • Volleyball Team
  • Environmental Club
  • Steering Officer

Accomplishments

  • Middle school valedictorian
  • 100% on Secret Shopper report
  • Employee of the quarter

Certification

  • WordPress
  • Project Management

Languages

Spanish
Professional

References

References available upon request.

Timeline

Physician Shadow

Florida ENT and Allergy
07.2024 - 07.2024

Volunteer

YMCA Boys and Girls Club
06.2023 - 07.2024

Server

Jeremiah's Italian Ice
11.2022 - Current

High School Diploma -

Riverview High School
Erin Reed