ERIN SAUNDERS

• Coordinated and executed events from planning through completion while ensuring exceptional customer experiences.

• Managed employee schedules, staffing, and labor costs to support daily operations.

• Oversaw inventory, purchasing, and waste reduction initiatives.

• Maintained financial records including bookkeeping, cash handling, and daily reconciliations.

• Recruited, trained, coached, and mentored team members.

• Partnered with the General Manager to improve operational efficiency and staff performance.

• Resolved guest concerns professionally while maintaining high satisfaction.

• Performed patient intake, obtained vital signs, and documented medical histories in the EMR.

• Collected and processed laboratory specimens using infection-control protocols.

• Prepared exam rooms and assisted the Nurse Practitioner during patient care.

• Managed scheduling, patient communication, and clinic workflow.

• Maintained HIPAA compliance and patient confidentiality.

• Assisted healthcare professionals with patient intake and documentation processes.
• Managed appointment scheduling and coordinated communication between patients and medical staff.

• Assisted in implementing individualized treatment plans to optimize patient recovery.
• Collaborated with physical therapists to develop effective rehabilitation strategies for diverse conditions.
• Educated patients on therapeutic exercises and home care techniques to enhance recovery outcomes.
• Monitored patient progress and documented improvements in compliance with clinical standards.