Summary
Overview
Work History
Education
Skills
Timeline
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Erin Schwager

Tallahassee,FL

Summary

Accomplished Accounts Receivable Specialist with a proven track record and adept in team management. Knack for fostering customer relationships to increase account receivables by 20%. Showcase exceptional organizational and communication skills. Hardworking and passionate job seeker eager to secure Membership Director position. Ready to help Killearn Club achieve company goals and grow membership. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Active member of the Killearn community.

Overview

25
25
years of professional experience

Work History

Accounts Receivable Specialist

Creation Gardens
04.2022 - Current
  • Contact clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Reconcile accounts receivable ledger to verify payments and resolve variances.
  • Review accounts on monthly basis to assess aging and pursue collection of funds.
  • Submit cash and check deposits and generate cash receipts to record money received.
  • Prepare, email and mail invoices to customers, process payments, and documented account updates.

Senior Team Leader

Target
01.2008 - 04.2022
  • Merchandised endcaps and displays following planograms and adjacencies
  • Build displays based of sales reports and inventory
  • Conducted team member meetings and updated members on best practices and continuing expectations
  • Produced weekly, daily and monthly activity reports and forecasts
  • Trained team leaders from around the District
  • Managed inventories and stock and kept detailed records of inventory use and sales
  • Set clear team goals and delegated tasks and set deadlines
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to already gifted team
  • Engaged with customers to effectively build rapport and lasting relationships
  • Completed all point of sale opening and closing procedures, including counting contents of cash register
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively

New Home Coordinator

Lennar
03.2004 - 12.2007
  • Managed scheduled meetings to maintain satisfaction of home buyers
  • Supervised 5 Celebration coordinators in providing excellent customer service to callers requiring assistance in progress of construction of their new home
  • Managed quality assurance program including on site evaluations and customer surveys
  • Worked with construction managers to resolve new home buyer issues, improve operations and provide exceptional customer service

Television News Producer

Waterman Broadcasting
09.1999 - 03.2007
  • Delivered local news for morning and evening news programs
  • Fact checked 15-20 news stories daily and communicated with journalists to ensure broadcast accuracy
  • Collaborated with producers and management in development of broadcast content such as newscasts, promotions and teases
  • Wrote news headlines for radio broadcasting

Education

Bachelor of Science - Mass Communications

St. Cloud State University
St. Cloud, MN
08.1992 - 1996.12

Skills

    Excellent customer service skills

    Team management

    Training and development

    Extremely organized

    Eagerness to learn

Timeline

Accounts Receivable Specialist

Creation Gardens
04.2022 - Current

Senior Team Leader

Target
01.2008 - 04.2022

New Home Coordinator

Lennar
03.2004 - 12.2007

Television News Producer

Waterman Broadcasting
09.1999 - 03.2007

Bachelor of Science - Mass Communications

St. Cloud State University
08.1992 - 1996.12

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Erin Schwager