Summary
Overview
Work History
Education
Skills
Timeline
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Erin Spedale

Sugar Land

Summary

Organized and dependable candidate with over 8 years of experience in leading teams and enhancing customer satisfaction. Skilled in multitasking, scheduling, and maintaining detailed records, ensuring smooth operations and personalized client experiences. Committed to fostering a collaborative work environment and optimizing workflows to boost efficiency and loyalty.

Overview

8
8
years of professional experience

Work History

Front Desk Manager

Kharisma Hair Studio
10.2023 - Current
  • Manage a team of 15+ stylists, ensuring efficient service and client satisfaction
  • Coordinate appointments and meetings, optimizing staff schedules for improved workflow
  • Conduct training for new hires, fostering a collaborative work environment
  • Resolve customer inquiries promptly, boosting satisfaction and loyalty
  • Provide crucial administrative support, handling diverse tasks from mail distribution to data entry, contributing to smooth studio operations
  • Maintain meticulous records of client preferences and service history, enabling personalized experiences
  • Ensure accuracy in all administrative tasks

Shelf Edge Specialist

HEB Grocery Store
06.2022 - 10.2023
  • Conducted regular audits to ensure accurate shelf tag information, enhancing customer trust
  • Updated store database with current product data, improving inventory accuracy
  • Rotated displays and signage to reflect promotions, boosting product visibility
  • Collaborated with teams to meet project deadlines, ensuring efficient store operations
  • Maintained up-to-date store database with current product information, facilitating accurate inventory tracking and pricing strategies
  • Ensured strict adherence to Store Inventory Management and plan-o-gram SOPs, optimizing shelf space utilization and product placement

Beauty Advisor

HEB Grocery Store
10.2018 - 06.2022
  • Elevated customer satisfaction by delivering personalized beauty consultations, driving sales growth and fostering brand loyalty in a fast-paced retail environment
  • Executed stocking and inventory tasks efficiently to ensure smooth operations
  • Maintained organized and appealing sales areas through effective merchandising
  • Monitored inventory levels to optimize stock availability and reduce shortages
  • Contributed to team success by maintaining an organized, visually appealing sales floor, enhancing the overall shopping experience and supporting merchandising strategies

Sandwich Artist

SUBWAY Restaurants
11.2016 - 10.2018
  • Exhibited excellent customer service skills and managed many tasks at one time while being the sole employee on a shift
  • Worked in a fast-paced environment while meeting food preparation needs
  • Maintained cleanliness of work area throughout shift
  • Organized inventory for efficient restocking of products
  • Assisted in the training of new staff members on proper sandwich-making techniques

Education

High School Diploma -

Stanley High School
08.2018

Skills

  • Written and verbal communication
  • Problem solving
  • Multi-task management
  • Scheduling
  • Detail oriented
  • Adaptability
  • Customer service
  • Administrative tasks
  • Data entry
  • Inventory management

Timeline

Front Desk Manager

Kharisma Hair Studio
10.2023 - Current

Shelf Edge Specialist

HEB Grocery Store
06.2022 - 10.2023

Beauty Advisor

HEB Grocery Store
10.2018 - 06.2022

Sandwich Artist

SUBWAY Restaurants
11.2016 - 10.2018

High School Diploma -

Stanley High School
Erin Spedale