Erin Thomas
Lindon,UT
Summary
Tech-savvy and detail-oriented medical receptionist experienced with multiple offices' schedules, phones, client communication, and time management.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Utah Valley Pediatrics
Provo, UT
12.2024 - Current
- Welcomed patients and families with a friendly and professional demeanor.
- PRN for all central offices for the day shift and after hours.
- Checked patients in and out for appointments and collected co-payments.
- Collected patient information and verified insurance details accurately.
Executive Sales Assistant
Cost Segregation Authority
Lindon, UT
03.2023 - 08.2024
- Managed communication between clients and internal teams effectively across many platforms.
- Organized and prioritized daily tasks to ensure efficient workflow and timely completion of projects.
- Supported seven sales executives' clients and projects.
- Responded promptly to customer inquiries via phone or email.
Medical Receptionist
Utah Valley Pediatrics
Vineyard, UT
08.2021 - 03.2023
- Greeted patients warmly upon arrival and scheduled appointments efficiently.
- Greeted and checked in patients, updating patient information in ECW.
- Scheduled over 1,000 well checks from call list leads for patients in 2022, with monthly deadlines.
Education
High School Diploma -
Timpanogos High School
Orem, UTSkills
- Patient scheduling
- Insurance verification
- Appointment management
- Customer relationship management
- Time management
- Team collaboration
Timeline
Medical Receptionist
Utah Valley Pediatrics
12.2024 - Current
Executive Sales Assistant
Cost Segregation Authority
03.2023 - 08.2024
Medical Receptionist
Utah Valley Pediatrics
08.2021 - 03.2023
High School Diploma -
Timpanogos High School