ERIN Thurston
Summary
Goal oriented and Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with a positive and upbeat personality. Extraordinary relationship building skills with varied and diverse audiences. Demonstrated high level of personal dedication and commitment in all endeavors. Flexibility to deliver consistent results at an individual level and remain focused on overall organizational goals and objectives.
Overview
17
17
years of professional experience
Work History
Provider Services- Offline
Highmark
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Surgical Coordinator
CVPH Medical Center
10.2016 - 04.2022
Medical Receptionist
CVPH Medical Center
02.2015 - 10.2016
Medical Assistant
Vermont Orthopedic Clinic
01.2013 - 01.2014
Front Office Assistant II
Rutland Regional Medical Center
01.2012 - 01.2013
Accounts Receivable/Payroll
Jefford's Steel
01.2010 - 01.2012
Accounts Receivable Clerk
Curtis Lumber Co
01.2008 - 01.2010
Education
Associates of Applied Science -
Community College of Vermont
2015
Medical
Mountain State University
2014
Associates of Business Administration -
Clinton Community College
2006
Skills
- General Office Skills: Operation of all office equipment including fax, copiers, Scanners, multi-line phones, calculators, and mail handling equipment
- Computer: Proficient in use of Microsoft Word, Word Perfect, Excel, Internet, Excel, Outlook, and other email systems, Multiple computer programs and EMR'S, data base management
- Scheduling: Appointments, Surgeries, Pre-ops, Post ops
- Administrative Duties
- Medical Records: Filing, Sorting, Documenting; Confidential Patient Files/Record Keeping
- Excellent public speaking with effective verbal and written communication ability
- Clinical Skills: Rooming patients, charting medical information, removing staples, Removing sutures, removing casts Taking vitals
- Equipment Troubleshooting and Maintenance
- Office Supplies and Inventory
- Front Office Operations
- Operational Requirements
- Reminder Calls
- Medical Report Preparation
- Patient Engagement
- Organization and Time Management
- CPT Coding
- Patient Health Information Access
- Insurance Authorizations
- Timely Processing
- Teamwork and Collaboration
- Workflow Processes
References
Available upon request
Timeline
Provider Services- Offline
Highmark
06.2022 - Current
Surgical Coordinator
CVPH Medical Center
10.2016 - 04.2022
Medical Receptionist
CVPH Medical Center
02.2015 - 10.2016
Medical Assistant
Vermont Orthopedic Clinic
01.2013 - 01.2014
Front Office Assistant II
Rutland Regional Medical Center
01.2012 - 01.2013
Accounts Receivable/Payroll
Jefford's Steel
01.2010 - 01.2012
Accounts Receivable Clerk
Curtis Lumber Co
01.2008 - 01.2010
Medical
Mountain State University
Associates of Business Administration -
Clinton Community College
Associates of Applied Science -
Community College of Vermont
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