Erin Tynan
South Portland
Summary
Fine Dining Server with six years of experience in high-volume and fine dining environments, adept at multitasking and upselling techniques. Demonstrates advanced knowledge of menu items and proficiency in POS systems, ensuring order accuracy and efficient cash handling. Passionate about delivering exceptional customer service and eager to leverage skills in a dynamic restaurant setting.
Overview
8
8
years of professional experience
Work History
In Room Dining Server
Hyatt
Stowe
10.2025 - Current
- Delivered orders to customers promptly.
- Managed high-volume orders.
- Coordinated influx of customers via online ordering, in-person, and telephone orders.
- Anticipated customer volume and controlled wait times accordingly.
- Proof read online ordering service and edited items when needed.
- Delivered exceptional in-room dining service to guests promptly and professionally.
- Recommended menu items based on guest preferences and dietary restrictions.
Restaurant Server
Grill on the Gore
Vail
05.2024 - 09.2024
- Prepared cocktails for parties when needed.
- Memorized and effectively described the daily rotating sliders.
- Upsold customers on drinks, appetizers, entrees, and desserts.
- Advanced at the POS system, often assisting coworkers with the system.
- Managed up to fifteen tables at once.
Banquet Server
Big Sky Resort
Big Sky
05.2023 - 09.2023
- Coordinated, timely, and organized setup of banquet rooms.
- Monitored buffet levels to ensure the food would always be stocked.
- Maintained cleanliness and organization of banquet spaces, adhering to health and safety standards.
- Proficiently review BEO sheets to successfully and thoroughly prep events.
- Ran high-volume buffets for up to four hundred people and fine dining events.
Restaurant Server
Sugarbush Resort
Warren
06.2018 - 04.2022
- Fine dining and high-volume.
- Greeted tables with enthusiasm and friendliness.
- Managed support staff and assigned positions for the shift.
- Helped with bussing, food running, expo, and hosting while simultaneously serving.
- Advanced RTP skills.
Education
Associate of Science - Professional Legal Studies
Roger Williams University
Bristol, RI05-2025
Skills
- Order management
- POS system operation
- Banquet setup coordination
- Food safety compliance
- Customer relationship management
- Cash handling
- Multitasking
- Upselling techniques
Timeline
In Room Dining Server
Hyatt
10.2025 - Current
Restaurant Server
Grill on the Gore
05.2024 - 09.2024
Banquet Server
Big Sky Resort
05.2023 - 09.2023
Restaurant Server
Sugarbush Resort
06.2018 - 04.2022
Associate of Science - Professional Legal Studies
Roger Williams University