Erin VanAlphen
Hillsdale,NY
Summary
Results-driven Account Executive with proven expertise in client relationship building, account management, and market development. Successfully improved customer satisfaction and retention rates through tailored solutions and effective communication.
Overview
19
19
years of professional experience
Work History
Account Executive
BradyPlus
Amsterdam, NY
09.2020 - 01.2026
- Cultivated and sustained relationships within a $2.5 million customer base specializing in food service and janitorial supplies.
- Drove profitability growth for the company over four consecutive years from 2021 to 2024.
- Engaged with manufacturer representatives to develop tailored solutions to meet customer needs.
- Implemented cold calling strategies and market research to open a new territory.
- Managed customer interactions using advanced CRM tools to optimize relationship management.
- Conducted client training sessions and production demonstrations to enhance sales performance.
Account Executive
WB Mason
Albany, NY
06.2007 - 03.2020
- Consistently ranked among top 5 sales representatives in Albany branch, demonstrating exceptional sales performance and client engagement.
- Managed one of the largest territories in the Capital Region, consisting of $3.5M in sales and 300+ accounts.
- Prospected and cold called 20 customers per day, selling 15 different categories of sale.
- Achieved double-digit growth for two consecutive years, with a 14% increase in 2019 and a 20% increase in 2018.
- Drove furniture sales to $600k in 2019, enhancing market presence as a contract representative in the Capital Region.
- Analyzed account data within CRM system to identify opportunities for sales performance enhancement.
Education
Bachelor of Science - Marketing
Quinnipiac University
Hamden, CT05-2005
Skills
- Account management
- Territory management
- Strong Interpersonal Skills
- Client relationship building
- Organizational skills
- Teamwork and collaboration
- Sales strategies implementation
- Market development
Timeline
Account Executive
BradyPlus
09.2020 - 01.2026
Account Executive
WB Mason
06.2007 - 03.2020
Bachelor of Science - Marketing
Quinnipiac University