ERLANDER PAIGE

• Scheduled appointments and sent out appointment reminders to patients for upcoming office visits.
• Supervised patient flow by checking in patients immediately upon arrival.
• Informed patients of delays and approximate wait times upon arrival for appointments Prepared patient chart for admission and compiled appropriate paperwork
• Experience with incoming referrals for specialty office
• Handles input of insurance
• Fast paced doctor office
• Float to different offices for patient care from primary to specialist

• Coordinated with patients and healthcare professionals to meet patient needs.
• Scheduled and confirmed patient appointments with patients and healthcare professionals.
• Documented and managed patient information in computer system.
• Checked daily doctor schedules and verified insurance.
• Scheduled patient appointment and procedures.
• Provided consultations for patients about rights and services.
• Answered over 50 telephone calls per day to schedule appointments and answer patient questions.
• Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.

• Compiled Weekly Monetary reports and records for Store Manager.
• Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
• Confirmed that appropriate changes are made to resolve Customer's problem.
• Recruited,hired,developed and retained retail talent for the company.
• Handles large amount of Cash and reconcile accounting functions.
• Documented conversations with customers to track requests, problems and solutions.
• Communicated information to customers about product quality, value and style.
• Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Enforced company policies and procedures to strengthen operational standards across departments.

• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Delegated daily tasks to team members to optimize group productivity.
• Directed and led employees, supervising activities to drive productivity and efficiency.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.
• Managing over 500 employees. Monitoring and instructing associates on properly following policies and procedures, Ensuring inventory reports are accurate and kept up to date.
• Interpretation of sales,interpreting profit and loss statement and analyze the growth of the business. Data entry sales monthly and interpret the growth of the business by 10 percent less than 6 months. Safe food handling and sanitation practicing.
• Ensure food is prepared with safety measures.
• Ensure Temperatures is logged and Food safety is managed daily.
• Ensure Interviews and background checks are recorded and entered into companies data base.
• Managed 50 employees overnight at Wal-Mart.
• Ensure Inventory levels are being managed and meet company standards.

• Worked closely with sales associates to complete tasks.
• Followed safety protocols and company processes and procedures.
• Enforced safety rules and other policies to protect employees and minimize company liability.
• Performed opening and closing duties as part of management team and handled cash management.
• Ensure Customers needs were met
• Continued to go Above and Beyond for customers.
• Ensure staffing needs were met for the department
• Hiring, Scheduling, Ordering
• Monitored profit and loss statement