Erne' Snowden
McDonogh 35 Senior High School
New Orleans,LA
14
years of professional experience
Professional administrative specialist with comprehensive experience in title processing and documentation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in document management, data entry, and customer service. Known for precision, integrity, and effective communication in fast-paced environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Title Clerk
1 Year 9 Months- Processed vehicle title transfers accurately and efficiently.
- Reviewed documents for compliance with state regulations.
- Assisted customers with title-related inquiries and documentation.
- Maintained organized records of vehicle titles and transactions.
- Collaborated with sales team to ensure timely processing of titles.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Contacted State Motor Vehicle Department to determine status of pending titles.
- Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
- Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
- Improved customer satisfaction by providing detailed explanations of title transfer processes and requirements.
- Accelerated processing times for titles, establishing productive relationships with DMV offices and other external agencies.
- Ensured legal compliance, diligently reviewing all submitted documents for adherence to state laws and regulations.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Assistant Coach
3 Years 2 Months- Monitored athlete conditioning, technique, and safety to support consistent performance and injury prevention.
- Supervised warmups, equipment setup, and sideline operations during practices and competitions.
- Reinforced team expectations, discipline standards, and sportsmanship across student-athletes.
- Guided athletes through position-specific instruction, fostering confidence and improved execution.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
Automotive Warranty Clerk
11 Months- Processed warranty claims efficiently, ensuring compliance with company policies.
- Resolved discrepancies in claims through detailed investigation and effective problem-solving techniques.
- Process warranty claims efficiently, ensuring adherence to company policies and procedures.
- Maintain accurate records of all warranty transactions using dealership management software.
- Posted payments to accounts and maintained records.
Automotive Biller
9 Months- Processing and billing car deals to ensure vehicle is billed and removed from accounting.
- Coordinated documentation flow between departments to enhance operational efficiency.
- Trained new staff on billing procedures and software systems for streamlined operations.
- Contributed to positive workplace culture through effective teamwork and open communication with colleagues.
- Audited and corrected billing and posting documents for accuracy.
- Used data entry skills to accurately document and input statements.
Parts & Service Cashier
5 Months- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained clean and organized cashier station for efficient operations.
- Handled cash, credit, and debit transactions with precision.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints promptly to ensure satisfaction.
- Trained new cashiers on operational procedures and system usage.
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Inspected service repair orders and parts invoices to encourage proper completion and accuracy.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check, or authorized charge account.
- Assisted in training new cashiers, leading to improved performance across the entire team.
- Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders.
- Completed end-of-day closing procedures thoroughly and efficiently, preparing the register for the next business day''s opening staff member.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Balanced multiple payment methods accurately, including cash, credit cards, gift cards, coupons, and vouchers.
Accounting Assistant
5 Years 10 Months- Assisted in maintaining financial records using accounting software.
- Supported month-end closing activities through data entry and reconciliation tasks.
- Conducted routine audits of financial documents for compliance and accuracy.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Entered figures using 10-key calculator to compute data quickly.
Education
No Degree - Medical And General Studies
High School Diploma
- [Athletic] Scholarship Recipient
- Extracurricular Activities: [Basketball, Track & Field]
- Elected Captain of [Varsity basketball and varsity track]
Skills
Title processing
File management
Accuracy and precision
Notary public
Legal compliance
Documentation review
Title examination
Data entry
Attention to detail
Excellent communication
Multitasking Abilities
Problem-solving abilities
Reliability
Effective communication
Adaptability and flexibility
Drafting legal documents
Computer proficiency
Administrative skills
Self motivation
Adaptability
Continuous improvement
Timeline
Title Clerk
Best Chevrolet
01.2025 - CurrentRead More
Automotive Warranty Clerk
Best Chevrolet
01.2024 - 12.2024Read More
Assistant Coach
McDonogh 35 Senior High School
08.2023 - CurrentRead More
Automotive Biller
Best Chevrolet
04.2023 - 01.2024Read More
Parts & Service Cashier
Best Chevrolet
12.2017 - 05.2018Read More
Accounting Assistant
Sam’s Club
05.2012 - 03.2018Read More
Delgado Community College
No Degree from Medical And General Studies
Read More
McDonogh 35 College Preparatory Senior High School
High School Diploma
Read More