Ernelien Mergelus
3009 Newtown BLVD,FL
Summary
Reliable Servicer known for high productivity and efficient task completion. Possess specialized skills in equipment maintenance, customer service, and troubleshooting. Excel in time management, communication, and adaptability, ensuring seamless service delivery. Reliable Servicer with substantial experience in providing exceptional customer service, maintaining equipment and ensuring smooth operations. Strong skills include problem-solving, communication and organization.
Overview
6
6
years of professional experience
Work History
Driving Service
Impact Industrial Supplies
Sarasota, FL
02.2022 - 09.2024
- Greeted customers, assessed their needs, and provided appropriate services.
- Maintained customer records and updated them as necessary.
- I answered incoming calls quickly and professionally.
- Checked tire pressure and levels of fuel, motor oil or other fluids, adding air or fluids as required.
- It resolved customer complaints quickly and efficiently.
Forklift Operator
Chris- craft
Sarasota, FL
10.2021 - 01.2022
- Assisted in the loading and unloading of goods from trucks, containers, and railcars using the forklift.
- Maintained accurate records of all inventory movements, including deliveries, receipts, and shipments.
- Inspected loads before lifting to determine weight distribution and stability.
- Loaded pallets onto trailers for shipment.
- Transported materials between storage areas, loading docks, and delivery vehicles as needed.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
Forklift Operator
Builders FirstSource
Orlando, FL
03.2019 - 11.2021
- Inspected loads prior to lifting to determine weight distribution and stability.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
Education
GED -
Manatee Technical College
Bradenton, FL07-2023
High School Diploma -
Edzed College of Haiti
Haiti08-2013
Skills
- Work Order Interpretation
- Records Maintenance
- Strong Work Ethic
- Service Order Flow
- Performance Goals
- Excellent Communication
- Customer consulting
Timeline
Driving Service
Impact Industrial Supplies
02.2022 - 09.2024
Forklift Operator
Chris- craft
10.2021 - 01.2022
Forklift Operator
Builders FirstSource
03.2019 - 11.2021
GED -
Manatee Technical College
High School Diploma -
Edzed College of Haiti
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