Ernest Stalling
London
Summary
Dynamic dispatcher with proven expertise at Evans Delivery, adept at coordinating timely deliveries and managing high-stress situations. Skilled in dispatch software and customer service, ensuring seamless communication and efficient route planning. Recognized for maintaining a safe driving record and delivering exceptional service while effectively addressing customer concerns.
Overview
8
8
years of professional experience
Work History
Dispatcher
Evans Delivery
04.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Answering phones
- Load planning for 70+ Drivers
- Ensure correct return locations daily and update as they change
- Book chassis for exports
- Email communication's to customer about each delivery. In route, arrived, complete and in route to terminate. And any issues along the way.
- Arrange to prepull boxes on LFD to save containers from rail storage.
- Ensure all hazmat documents are correctly filled out for the driver to transport hazardous delivery's/pickups.
- Answer customer concerns
- Dispatch next day loads to drivers. Make driver has all the correct info to complete his delivery/pickup.
- Streetturn containers.
- Send requested paperwork
Driver
Wildcat Trucking
09.2021 - 04.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Driver
Sonny's Transport
06.2017 - 09.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma -
Christian Liberty Academy
Ohio06-2000
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Dispatch software
- Dispatching procedures
- Dispatch coordination
- Microsoft Word/ Excel
- Route planning
Timeline
Dispatcher
Evans Delivery
04.2022 - Current
Driver
Wildcat Trucking
09.2021 - 04.2022
Driver
Sonny's Transport
06.2017 - 09.2021
High School Diploma -
Christian Liberty Academy
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